FAQ's

Here are some of the questions that you ask us.
Please click on a question to see the answer.

• Can I book First and Business Class travel through Trailfinders?
• Where can I find a Trailfinders travel centre?
• How can I subscribe to your special offers email?
• What is Trailfinders Wedding and Gift List Service?
• Can I check my booking details online?
• How can I check the arrival terminal(s) for my flights so that I can advise friends and family who are picking me up?
• How can I find out my baggage allowance?
• Where can I find out the latest visa and passport requirements?
• Why does Trailfinders not offer online booking?
• Why can't I make an appointment to be seen at the travel clinic ?
• Why does Trailfinders insist on 6 working days for cheque clearance?
• Does Trailfinders make special arrangements for Group travel?
• What sort of financial protection does Trailfinders offer?
• Where can I find information about airport parking & hotels?
• Can I book travel insurance through Trailfinders?
• Can I make an appointment to see a consultant?
• How do I find out about employment opportunities at Trailfinders?
• What is the web address for the Foreign & Commonwealth Office?
• Where can I find details of your booking conditions?
• What are the rules about locking your luggage when you travel to the US?
• Which airlines are changing Terminals at London Heathrow, and when will this happen?

If you can't find the information that you are looking for in this list or anywhere else on this website then we recommend that you contact one of our expert consultants.