ARCHIVED NEWS

New Zealand Earthquake

Friday 23 December 2011 - 10:27

Christchurch has today been struck by an earthquake measuring 5.8 on the Richter scale.

Trailfinders has been advised that there has been little further damage to the city since the large quake earlier this year. As a precaution Christchurch airport was evacuated but has since reopened. There are no reports of fatalities, nor of damage to bridges or main roads and we are pleased to announce all Trailfinders' recommended hotels are operating normally.

Sri Lanka Visa requirements

Friday 16 December 2011 - 17:55

The entry requirements have changed for tourist arrivals into Sri Lanka from 1 January 2012.

After this date all foreign nationals will be required to obtain an Electronic Travel Authority (ETA) at a cost of US$20. Applications can be made by clicking here. There is currently no charge for applications made before 31 December 2011 for travel until 31 March 2012.

Alternatively an ETA can be obtained on arrival for an increased fee of US$25, however it is likely that there will be queues and/or delays.

For further information please contact your Trailfinders travel consultant.

The Unforeseen & Unavoidable

Tuesday 13 December 2011 - 11:56

The Treasury’s announcement that APD will rise for all passengers departing the UK from 1 April 2012, irrespective of the ticket issuance date, imposes unexpected additional costs on the air traveller and travel organisers alike.

This unwelcome news does however underline, yet again, the prudence of entrusting your entire travel arrangements, flights together with accommodation or a cruise, tour or car hire in an inclusively priced itinerary with just one travel organiser.

The travel organiser, being bound by the statutory constraint of the EU Directive on Package Travel, is obliged to absorb such additional cost even though there was no way to avoid it.

In Trailfinders case alone, we have underwritten the increase for all such clients, to the sum of approximately £50,000 and of course will as always absorb also all the administration costs including the credit card charges.

Trailfinders launches NEW brochure

Tuesday 13 December 2011 - 11:47

Trailfinders has launched their brand NEW Asia, Australia, New Zealand & the Pacific 2012 brochure.

This is the perfect companion for anyone thinking of travelling to this vast area in the new year. Full of exclusive offers such as free hotel nights, upgrades and early booking discounts, you'll find all of the 'old favourites' along with an inspiring choice of new hotels, tours and destinations.

Don't miss out, click here to order your copy today.

Update - UK Border Agency strike - update

Wednesday 30 November 2011 - 09:56

Immigration queues at Heathrow are currently reported at normal levels. However, there still remains a possibility of delays for arriving passengers later in the day.

For the latest information from BAA click here

American Airlines

Wednesday 30 November 2011 - 09:42

Despite some reports in the press American Airlines have not filed for bankruptcy. They have in fact announced that their parent company, AMR Corporation, voluntarily filed for Chapter 11 reorganisation under United States law.

The Chapter 11 process enables a company to maintain normal business operations while it establishes a competitive cost and debt structure.

American Airlines is operating normal flight schedules, honouring tickets and reservations as usual, and making normal refunds and exchanges.

American’s frequent flyer program is not affected and all of its codeshare partnerships continue.

UK Border Agency strike - United Kingdom

Friday 25 November 2011 - 18:09

A 24 hour UK Border Agency strike is planned on Wednesday 30 November, which is expected to cause delays in clearing immigration on all international arrivals.

Potentially there may also be delays to flight departures if inbound passengers are held on the aircraft waiting to clear immigration, however at this stage the level of disruption, if any, is unknown.

For more information from the UK Border Agency click here.

If you are due to travel with Trailfinders on Wednesday 30 November and require further advice please contact your local travel centre for assistance.

UK Weather Disruption - United Kingdom

Monday 21 November 2011 - 09:32

Some arriving and departing flights have been cancelled today at Heathrow & London City airports due to weather conditions in both the UK and Northern Europe.

Clients are strongly advised to check with their airline that their flight is confirmed before travelling to the airport. Click here for a list of airline telephone numbers.

Clients who are abroad with cancelled or delayed flights are advised to contact your airline locally for advice.

The situation is fluid and we will continue to liaise with the airlines and to post up to date information here.

Update - Bangkok Flooding - Thailand

Tuesday 15 November 2011 - 10:01

The Foreign & Commonwealth Office (FCO) has updated its advice and now no longer advises against all but essential travel to Bangkok & the provinces affected by the recent flooding.

Clients with plans to travel to Bangkok can continue with their arrangements. The popular tourist areas including the islands and Chiang Mai remain unaffected.

Update - Thailand Flooding - Thailand

Thursday 10 November 2011 - 10:55

Due to the continuing threat of flooding in central Bangkok, the UK Foreign & Commonwealth Office (FCO) are advising against all but essential travel to Bangkok. This does not affect clients who are transiting through Bangkok's main Suvarnabhumi airport.

In addition it is predicted that there will be flooding on the road from Bangkok to Hua Hin over this weekend. Trailfinders is currently contacting clients who are due to travel to/from Hua Hin over the coming days.

Clients currently in the UK -
If you are due to travel with Trailfinders to Bangkok or Hua Hin from today until 14 November, please contact your local travel centre for assistance.

Clients currently in Bangkok or Hua Hin -
If you have a flight only booking please contact the relevant airline directly.
If you have a booking which includes accommodation or tours please contact Trailfinders either by phone or by emailing priority@trailfinders.com

Internal flights from Bangkok to Chiang Mai, Phuket, Koh Samui, Krabi and all the main tourist destinations are running as normal and these areas are not affected by the flooding.

Trailfinders will continue to closely monitor the situation and provide assistance to our clients.

Update - Qantas Flights

Tuesday 01 November 2011 - 14:17

Following the re-instatement of Qantas flights all services from the UK are due to depart as scheduled today. Clients should proceed to the airport as normal.

Clients who are abroad and due to fly on Qantas today are advised to check the status of the flight with Qantas locally or on their website.

Any clients who have already changed their plans and are now due to fly on an alternative airline this will still be honoured and you will not be changed back to your original flights.

We advised anyone with any questions to please contact your local travel centre.

Update - Travel to Bangkok

Tuesday 01 November 2011 - 12:29

Due to the continuing threat of flooding in central Bangkok, the UK Foreign & Commonwealth Office (FCO) are advising against all but essential travel to Bangkok. This does not affect clients who are transiting through Bangkok's main Suvarnabhumi airport.

Clients currently in the UK -
If you are due to travel with Trailfinders to Bangkok from today until 14 November, please contact your local travel centre for assistance.

Clients currently in Bangkok -
If you have a flight only booking please contact the relevant airline directly.
If you have a booking which includes accommodation or tours please contact Trailfinders either by phone or by emailing priority@trailfinders.com

Internal flights from Bangkok to Chiang Mai, Phuket, Koh Samui, Krabi and all the main tourist destinations are running as normal and these areas are not affected by the flooding.

Trailfinders will continue to closely monitor the situation and provide assistance to our clients.

Update - Qantas Flights

Monday 31 October 2011 - 11:42

Following the re-instatement of Qantas flights all services from the UK are due to depart as scheduled today. Clients should proceed to the airport as normal.

Clients who are abroad and due to fly on Qantas today (31 October) or tomorrow are advised to check the status of the flight with Qantas locally or on their website.

Any clients who have already changed their plans and are now due to fly on an alternative airline this will still be honoured and you will not be changed back to your original flights.

We advised anyone with any questions to please contact your local travel centre.

Update - Qantas Industrial Action has been called off.

Sunday 30 October 2011 - 13:27

Qantas has called off it's industrial action, but there is as yet no firm news as to when their schedule will normalise. Please follow the advice below until further notice:

What should you do:

Trailfinders clients currently in the UK or Ireland -
If you are due to travel with Trailfinders on Qantas from today until 31 October, please contact your local travel centre for assistance.

Clients currently ex UK.
If you have a flight only booking please contact Qantas directly.
If you have a booking which includes accommodation or tours please contact Trailfinders either by phone or by emailing priority@trailfinders.com

Due to the significant nature of this disruption and uncertainty as to how long the disruption will last, Qantas is only able to manage customer bookings on a day-by-day basis. Your flight status can be checked on Qantas.com

Only contact Qantas if you are travelling within the next 24 hours. Contact their call centre on 13 13 13 or local office to discuss alternatives.

Qantas is advising you should travel to the airport if you are travelling on Qantaslink, Jetstar or Jetconnect flights, but not if you are travelling on a pure Qantas flight as this will not be operating.

If your flight number falls within the range QF1400-2699 you are travelling with Qantaslink and your flight is not affected so you should travel to the airport as normal.
If you are travelling in the next few days please monitor the situation on qantas.com.

Trailfinders will continue to closely monitor the situation and provide assistance to our clients.

Update - Qantas Flights Grounded due to strike action 29October 2011 - United Kingdom

Saturday 29 October 2011 - 11:32

Qantas will stop all domestic flights from 5pm (AEDT) on Saturday 29 October until further notice. This is a response due to industrial action by three unions.

Clients currently in the UK -
If you are due to travel with Trailfinders on Qantas from today until 31 October, please contact your local travel centre for assistance

Clients currently ex UK.
If you have a flight only booking please contact Qantas directly.
If you have a booking which includes accommodation or tours please contact Trailfinders either by phone or by emailing priority@trailfinders.com

Due to the significant nature of this disruption and uncertainty as to how long the grounding will last, Qantas are only able to manage customer bookings on a day-by-day basis. Your flight status can be checked on Qantas.com

Only contact Qantas if you are travelling in the next 24 hours. Contact their call centre on 13 13 13 or local office to discuss alternatives.

Qantas are advising not to travel to the airport unless you are travelling on Qantas
Link,Jetstar or jet connect flight .
If your flight number falls within the range QF1400-2699 you are travelling with Qantas link and your flight is not affected so you should travel to the airport as normal.
If you are travelling in the next few days please monitor the situation on qantas.com.

Trailfinders will continue to closely monitor the situation and provide assistance to our clients.

Update - Travel to Bangkok

Thursday 27 October 2011 - 09:47

Due to the threat of flooding in Bangkok, the UK Foreign & Commonwealth Office (FCO) are advising against all but essential travel to Bangkok. This does not affect clients who are transiting through Bangkok's main Suvarnabhumi airport.

Clients currently in the UK -
If you are due to travel with Trailfinders to Bangkok from today until 31 October, please contact your local travel centre for assistance.

Clients currently in Bangkok -
If you have a flight only booking please contact the relevant airline directly.
If you have a booking which includes accommodation or tours please contact Trailfinders either by phone or by emailing priority@trailfinders.com

Internal flights from Bangkok to Chiang Mai, Phuket, Koh Samui, Krabi and all the main tourist destinations are running as normal and these areas are not affected by the flooding.

Trailfinders will continue to closely monitor the situation and provide assistance to our clients.

Another award for Trailfinders

Wednesday 26 October 2011 - 09:53

The prestigious Telegraph Travel Awards 2011 were held last night and Trailfinders is delighted to have been awarded
Favourite Specialist Independent Tour Operator.

The Telegraph polled 23,000 of their readers for the survey, which also saw New York named as Favourite Worldwide City and Emirates collecting the Favourite Long Haul Airline award.


A Special Award was also presented to Mike Gooley, Chairman of Trailfinders, for his Services to Travellers.

Click here to see more on Trailfinders award winning service.

Update - Thailand flooding

Tuesday 25 October 2011 - 11:39

Don Muang Airport in Bangkok has suspended flights due to flooding. Don Muang is used by Thai low-cost airlines and charter flights which are not booked by Trailfinders. All international flights and flights within Thailand operated by Thai Airways & Bangkok Airways use the new Suvarnabhumi Airport to the south of Bangkok which is currently unaffected.

Whilst flood water has reached the northern outskirts of Bangkok, these areas are outside the main flood defences and are 20 miles away from the city centre. Hotels in the centre, including those on the banks of the Chao Praya river, have not been affected. As a precaution Trailfinders' ground operator has suspended all river related tours in Bangkok until further notice.

Train services between Bangkok and Northern Thailand are still suspended and the highways are impassable. As a result, overland tours between Bangkok & Northern Thailand and tours to Ayutthaya are not able to operate as planned.

However, all tours and hotels in the Northern cities of Chiang Mai, Chiang Rai & Isarn are operating as normal.

The beach destinations of Pattaya and Hua Hin, as well as those further south, are accessible and not affected by the flooding.

Trailfinders will continue to provide the most up to date information as we receive it & will work with our clients to ensure their travels run smoothly.

Anyone who wishes to discuss their Thailand travel plans should contact their local travel centre.

Update - Thailand flooding - Thailand

Friday 21 October 2011 - 14:26

Despite the flooding in Central Thailand over the past few weeks, most tourist areas are operating as normal.

Whilst flood water has reached the northern outskirts of Bangkok, these areas are outside the main flood defences and are 20 miles away from the city centre. Hotels in the centre, including those on the banks of the Chao Praya river, have not been affected.

Train services between Bangkok and Northern Thailand are still suspended and the highways are impassable. As a result, overland tours between Bangkok & Northern Thailand and tours to Ayutthaya are not able to operate as planned.

However, all tours and hotels in the Northern cities of Chiang Mai, Chiang Rai & Isarn are operating as normal. The beach destinations of Pattaya and Hua Hin, as well as those further south, are accessible and not affected by the flooding.

Trailfinders will continue to provide the most up to date information as we receive it & will work with our clients to ensure their travels run smoothly.

Anyone who wishes to discuss their Thailand travel plans should contact their local travel centre.

Update - Ash cloud affecting Argentina & Uruguay

Tuesday 18 October 2011 - 13:19

Following yesterdays report of airports being closed in Argentina & Uruguay, we are pleased to announce that with the exception of Bariloche, these airports have now reopened and flights have resumed.

Trailfinders will continue to monitor the situation closely and will advise of any changes which may affect your travel plans.

Volcanic ash cloud affects South America flights - Argentina

Monday 17 October 2011 - 18:28

An ash cloud from the Puyehue volcano in Chile has caused the temporary closure of some airports in Argentina & Uruguay.

Currently the British Airways flight to Buenos Aires this evening is scheduled to operate but, due to the changing situation, we would advise anyone due to fly to these countries tonight to check the status of their flight on the airlines website before setting off for the airport.

Trailfinders will continue to monitor the situation closely and will update this page tomorrow.

Update - Flooding in Thailand - Thailand

Tuesday 11 October 2011 - 09:46

Flooding in parts of central Thailand has led to the main highways heading north from Bangkok being blocked, and rail services being suspended. It is currently impractical to travel by road or train from Bangkok to Chiang Mai.

Bangkok, Chiang Mai, Chiang Rai & the beach destinations to the south are all operating as usual, as are flights within Thailand.

Trailfinders is in the process of contacting clients with tours or overland arrangements in Thailand in the next few days, but any clients seeking advice should contact their local travel centre.

Kenya Travel Advice

Monday 03 October 2011 - 09:25

The British Foreign & Commonwealth Office and the Irish Department of Foreign Affairs now advise against all but essential travel to coastal areas of Kenya within 150 kilometres of the Kenya-Somalia border, including the coastal strip north of Pate Island and the Lamu area. They also advise against all but essential travel to low income areas of Nairobi, including all township or slum areas.

Trailfinders is not currently offering any beach accommodation in Kenya north of Malindi, but all of our safari's and tours continue as normal. We will continue to closely monitor the situation & provide the most up to date advice.

Escape to the Indian Ocean or Arabia

Wednesday 21 September 2011 - 10:34

Trailfinders new Islands of the Indian Ocean brochure is hot off the press and out now. Be inspired by new hotels, more all inclusive options or the addition of stunning Reunion Island.

Brand new for 2012 is a dedicated brochure for Dubai, Abu Dhabi & Oman. Experience more of Arabia with an increased choice of day tours, world class hotels and desert escapes.

Don't miss out - to be one of the first to receive your free copies click here or contact your local travel centre.

Update - Tropical Storm Maria

Monday 12 September 2011 - 09:19

Tropical storm Maria in the Caribbean has weakened and the Antiguan government has lifted all warnings and issued the all clear.

Trailfinders will continue to monitor the progress of the storm over the next few days and keep our clients up to date.

Tropical Storm Maria

Friday 09 September 2011 - 16:59

Tropical storm Maria in the Caribbean is due to pass the island of Antigua at some stage tomorrow (Saturday). Trailfinders has contacted our ground operator in Antigua who report that the weather is currently fine & dry and that the airport is open and functioning normally.

We will continue to monitor the situation and advise of any changes.

Bomb explosion in Delhi

Wednesday 07 September 2011 - 09:20

There has been a bomb explosion outside the Indian High Court in Delhi, just after 10am local time this morning.

Trailfinders has been in contact with our ground suppliers in India who have advised us that, despite this terrible incident, activities in the city are continuing and all of our tours & sightseeing are unaffected.

We shall continue to monitor the situation and will update this page with any changes.

Update - Hurricane Irene

Tuesday 30 August 2011 - 09:13

Hurricane Irene, which has now been downgraded to a Tropical Storm, has now moved away from New York and is travelling north through Canada.

Flights into New York and Boston are currently operating normally.

Trailfinders clients who are concerned about their travel plans are advised to contact their local travel centre.

Explore a path less travelled...

Friday 26 August 2011 - 10:59

Trailfinders & Orion Expedition Cruises invite you to explore a path less travelled.

Join us for a unique opportunity to find out more about Borneo and The Russian Far East with a presentation by Sarina Bratton, Founder & Managing Director of Orion Expedition Cruises, and Alastair Newton, Expedition Leader onboard Orion II.

Tickets are strictly limited and are on a first come, first served basis. To find out more or to apply please click here.

Update - Hurricane Irene - USA

Friday 26 August 2011 - 09:41

Hurricane Irene has hit North Carolina and has been downgraded to a category one. Hurricane warnings are in place for destinations further up the East coast such as New Jersey, Washington DC & New York .
There are some flight delays and cancellations for New York and Boston flights.

Update - Hurricane Irene in the Caribbean

Tuesday 23 August 2011 - 17:02

Hurricane Irene is moving over the Turks & Caicos Islands towards the Bahamas. It is likely that Nassau airport in the Bahamas will be closed on Wednesday. The current path of the hurricane is towards the Florida coast where it is due to arrive on Friday, although it is not expected to hit the Florida Keys.

Trailfinders will continue to monitor the weather situation and work with our local suppliers to assist our clients in these areas.

Hurricane Irene in the Caribbean

Monday 22 August 2011 - 11:30

The tropical storm which has been threatening parts of the Caribbean has been upgraded to a category 1 hurricane. Hurricane Irene is currently located along the north coast of Puerto Rico. Other islands are also on storm watch.

Trailfinders will continue to monitor the weather situation and work with our local suppliers to assist our clients in these areas.

New Islands of the Caribbean 2012 brochure

Tuesday 16 August 2011 - 10:18

Curious about the Caribbean? Looking for a hidden gem?
We have the answers in our new Islands of the Caribbean brochure, out today. Along side our best selling resorts of Barbados, Saint Lucia & Antigua you will also discover private island paradises, villa escapes, cruises & even more all inclusive options than ever.

Click here to be one of the first to order the new brochure.

Update - New Zealand weather disruption

Tuesday 16 August 2011 - 10:11

Following yesterdays disruption caused by snowfall, all airports in New Zealand have reopened today.

All international & domestic flights are operating as scheduled, with some delays occuring.

Trailfinders will continue to monitor the situation and will advise of any changes which may affect travel plans.

New Zealand weather disruption

Monday 15 August 2011 - 09:10

There has been heavy snow in New Zealand that is causing some flight disruption, including the closure of Queenstown & Dunedin airports today.

Trailfinders is in the process of contacting clients whose immediate travel plans have been affected. Any clients who are due to arrive or depart from these airports over the next two days are advised to phone their local travel centre or to email priority@trailfinders.com .

We shall continue to monitor the situation closely and advise of any further developments on this page.

Update - Explosions in Mumbai

Wednesday 13 July 2011 - 17:28

Following Wednesday's explosions in Mumbai, Trailfinders can report that there is no change to the overall advice from the FCO regarding travel to India. However they have advised tourists to exercise caution, specifically in the main cities.

NEW Trailfinder magazine out now

Tuesday 12 July 2011 - 15:39

The latest edition of the Trailfinder magazine is hot off the press and here we bring you a taster of what's inside. To have your own copy of the 40 page magazine delivered to your door click here to order your copy. Don't miss out, it's full of exclusive offers, articles by Trailfinders consultants and tempting holiday inspiration.

Virgin pilot strike threat cancelled

Friday 08 July 2011 - 12:51

The threat of strike action by Virgin Atlantic pilots has been lifted after the British Airline Pilots' Association secured a new and final offer from the airline.

Virgin Atlantic have confirmed that the threat of strike action has now been removed and our flying schedule remains completely unaffected.

UK Border agency industrial action

Wednesday 29 June 2011 - 15:36

The planned industrial action involving the UK Border Agency will start this evening and continue until midnight on Thursday evening (29-30Jun).

Airlines have advised they will be operating a full schedule and expect no problems for departing clients.
Arrival passengers may encounter delays when passing through immigration.

Click here for information from the UK Border Agency website.

Update - Australasia & South America Ash Cloud

Friday 24 June 2011 - 16:49

Ash from the Puyehue Volcano in Chile continues to disrupt airspace in the Southern Hemisphere.

Please click here for a list of all Virgin Australia's cancelled flights over the weekend.

Please click here for a list of all Lan Airlines' cancelled flights over the weekend.


Qantas
Australian Domestic Services
All operating as scheduled.

International Services
All flights to and from New Zealand are cancelled.
All flights to Johannesburg are flying via Perth.
All other international services are operating as scheduled.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel up to and including the 26 June should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the 26 June are advised to wait for updates on this site.

Which? Awards 2011 - Trailfinders voted 'Top Travel Company'

Friday 24 June 2011 - 16:00

We are delighted to have just been crowned 'Best Travel Company' at the prestigious Which? Awards 2011.

The Which? Awards are entirely independent. Businesses can't put themselves forward for an award - they are chosen on the basis of Which?'s rigorous research and feedback from Which? members.

Peter Vicary-Smith, Chief Executive of Which? says:

"To win a Which Award, not only must a company offer outstanding services, it must also deliver exceptional value and a great customer experience. This is especially important at a time when consumers are really feeling the pinch. While all those in the shortlist performed well over the past 12 months, Trailfinders stood out thanks to its fantastic customer service and its knowledgeable and supportive staff."

The Which? Awards recognises the very best businesses in the UK. Which? publicly awards those companies and individuals that consistently get it right for consumers.

A huge thank you from all of the Trailfinders team to all our clients who have endorsed us.

Update - Christchurch airport now open - New Zealand

Tuesday 21 June 2011 - 13:04

Christchurch airport has now re-opened following its early closure today due to aftershocks.

Slight delays are expected.

Should you need any assistance abroad please call your Trailfinders travel consultant or email priority@trailfinders.com.

Update - Australasia & South America Ash Cloud

Tuesday 21 June 2011 - 09:36

Ash from the Puyehue Volcano in Chile continues to disrupt Australian airspace.

Australian Domestic Services
All flights to and from Sydney, Melbourne and Canberra are cancelled.

International Services
International services arriving in to Sydney and Melbourne, including Trans-Tasman flights on Wednesday 22 June are delayed, with arrival expected on Thursday 23 June.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel up to and including the 22 June should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the 22 June are advised to wait for updates on this site.

Update - Change to Foreign Office advice for travel to Syria

Monday 20 June 2011 - 10:19

The Foreign Office have changed their advice regarding travel to, and within, Syria. In light of the deteriorating security situation they are now advising against all travel to the whole of Syria and for British Nationals already in the country to leave immediately by commercial means.

Trailfinders is in the process of contacting clients due to travel to Syria imminently and will continue to monitor the situation closely.

Trailfinders NEW London City Travel Centre opens

Monday 20 June 2011 - 10:16

We are delighted to open our brand new London City Travel Centre today, Monday 20 June 2011.

Our London City Travel Centre has moved from 1 Threadneedle Street to 38 Poultry, London EC2R 8AJ.

So, wherever in the world you're looking to travel, simply call or visit Trailfinders on Poultry to enjoy expert advice and exceptional value on your next holiday or business trip.

Click here for contact and location details.

Update - Australasia & South America Ash Cloud

Friday 17 June 2011 - 16:27

The situation in South America is returning to normal, all major airports are now open and some extra flights are being provided to clear the backlog from congested airports.

South America
Buenos Aires airport was closed overnight. Reports suggest they will try and re-start operations this morning.



Australasia
All airports appear to be open and services are resuming on all major routes.

Qantas and Jetstar are NOT operating any services to/from Adelaide, to/from Tasmania and trans Tasman flights.

All other airlines appear to operating as normal in Australia / Zealand.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel up to and including the 17 June should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the 17 June are advised to wait for updates on this site.

Update - Australasia & South America Ash Cloud

Wednesday 15 June 2011 - 11:43

Flights in South America, Australia and New Zealand continue to be disrupted by the eruption of the Puyehue Volcano in Chile.

Australia & New Zealand:
Perth & Tasmania Airports have been forced to cancel most domestic flights and some international flights today. Flights in to and out of Adelaide, Sydney, Canberra and Melbourne are due to operate as scheduled.

South America:
Buenos Aires and Montevideo airports are currently open but there some delays and cancellations can be expected..

Trailfinders are in the process of contacting our clients whose travel plans have been affected. The situation is constantly changing and we will continue to monitor it closely.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel up to and including the 17 June should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the 17 June are advised to wait for updates on this site.

New Trailfinders brochure out now

Tuesday 14 June 2011 - 17:05

Trailfinders latest brochure - Hotels with a Difference - is out now!

This fantastic new brochure showcases a raft of stylish hotels in the hippest locations. Of the select hotels we have chosen for this brochure, no two are alike but all display the same passion and commitment of their creators to realise their own unique vision. These properties aren't just close to the attractions - in many cases they are the attraction, destinations in their own right that elevate your stay from the so so to the sublime.

Click here to order your FREE copy of the brochure today!

Update - Australasia & South America Ash Cloud

Tuesday 14 June 2011 - 15:24

Flights in South America, Australia and New Zealand are still being disrupted by the eruption of the Puyehue Volcano in Chile.

Australia & New Zealand:
All airports appear to be open however Qantas and Jetstar are NOT operating any services to/from Adelaide, to/from Tasmania and Trans Tasman flights.

All other airlines appear to be operating as normal.

South America:
Both Buenos Aires and Montevideo airports are starting to reopen but there are major delays and cancellations.

Trailfinders are in the process of contacting our clients whose travel plans have been affected. The situation is constantly changing and we will continue to monitor it closely.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel up to and including the 17 June should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the 17 June are advised to wait for updates on this site.

Update - Australasia & South America Ash Cloud

Monday 13 June 2011 - 15:07

Following the eruption of the Puyehue Volcano in Chile, the ash cloud has now spread to New Zealand & Southern Australia, causing disruption to some airports in both countries, as well as those in South America.

Australia:
Melbourne airport has reopened but there are major delays and backlogs.

Airports in Tasmania are open but there are cancellations.


New Zealand:
Airports in New Zealand are open but there are cancellations.

South America:
Both Buenos Aires and Montevideo airports are currently closed.

Trailfinders are in the process of contacting our clients whose travel plans have been affected. The situation is constantly changing and we will continue to monitor it closely.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel up to and including the 17 June should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the 17 June are advised to wait for updates on this site.

Flight Cancellations in New Zealand & Southern Australia

Sunday 12 June 2011 - 12:54

Following the eruption of the Puyehue Volcano in Chile, the ash cloud has now spread to New Zealand & Southern Australia, forcing the closure of some airports in both countries.

Currently flights to and from Melbourne, Tasmania & New Zealand have come to a halt.

Trailfinders are in the process of contacting our clients whose travel plans have been affected. The situation is constantly changing and we will continue to monitor it closely.

Airport closures in Argentina & Chile

Friday 10 June 2011 - 12:02

Following the eruption of the Puyehue Volcano, ash clouds have forced the closure of some airports in Chile & Argentina.

Currently Buenos Aires airport is closed and some flights are suspended to/from Bariloche, Neuquen, Viedma, San Martin de los Andes airports.

Trailfinders are in the process of contacting our clients whose travel plans have been affected. The situation is constantly changing and we will continue to monitor it closely.

Fingerprinting on entry to Malaysia

Wednesday 08 June 2011 - 09:42

The Malaysian Immigration Department has introduced a biometric registration system. With immediate effect all foreigners entering Malaysia by air, land or sea will have biometric fingerprints taken at the entry point. Children under the age of 12 years old will be exempt.

Update - Airport closures in Southern Chile & Argentina

Tuesday 07 June 2011 - 14:36

Following the eruption of the Puyehue Volcano, ash clouds have forced the closure of some airports in Patagonia region of Chile & Argentina.

Currently Buenos Aires airport is open but some flights are suspended. Bariloche, Neuquen, Viedma, San Martin de los Andes airports are also suspending some flights until further notice.

Trailfinders will continue to monitor the situation and work with affected clients to make alternative arrangements.

Change to Yellow Fever requirements

Friday 03 June 2011 - 11:52

The guidelines regarding the recommendation of Yellow Fever vaccination have been changed to now include certain parts of Zambia. Clients who are travelling to Zambia are advised to discuss the potential risk with their local Yellow Fever vaccination centre.

There are a number of countries who will require visitors arriving from Zambia (including those who remain in transit) to hold an International Yellow Fever vaccination certificate. Most notably this will affect clients travelling to and from Zambia through South Africa.

We will be contacting clients who are due to travel to Zambia to advise them of the new requirements.

Update - Foreign Office advice - Bahrain

Thursday 02 June 2011 - 14:40

The FCO advice against 'all but essential travel to Bahrain' has been lifted. There are now no travel restrictions in place for Bahrain.

Foreign Office advice - Peru

Tuesday 31 May 2011 - 09:42

Following protests in the area, the Foreign Office is advising against all travel to the Puno region in Peru. Puno port at Lake Titicaca has been closed, preventing transit between Peru and Bolivia and the rail service between Cusco and Puno has been suspended.

Trailfinders has been in touch with our local tour operators who have re-routed any affected tours away from Puno and Lake Titicaca. We will continue to monitor the situation closely and keep our clients up to date.

Volcanic Ash Update

Friday 27 May 2011 - 12:29

Following Wednesdays closure of some airports due to the volcanic ash cloud drifting from Iceland, all UK airports remain open.

However, there are some flight cancellations expected on European routes today which may impact UK travellers.

Trailfinders is advising clients whose flights are affected and will continue to carefully monitor the situation over the next few days.

Volcanic Ash update

Wednesday 25 May 2011 - 09:50

Following yesterdays closure of some airports due to the volcanic ash cloud drifting from Iceland, all UK airports are open as usual today.

Airspace closures are however in place over Northern Germany. Flights into and out of Hamburg and Bremen are cancelled until 4pm today, with flights into and out of Berlin cancelled until 7pm.

The situation is likely to change and Trailfinders will continue to monitor it over the coming days and advise our clients of any changes which may affect their travel plans.

Update - Volcanic ash affecting UK airports

Tuesday 24 May 2011 - 15:00

The situation remains fluid. Below is an update of those flights cancelled this afternoon:

British Airways has now cancelled flights to/from Edinburgh, Glasgow & Newcastle until 19:00 today (Tue 24 May). All of BA's other flights, including those to/from Aberdeen are operating as normal.

KLM has cancelled additional flights - click here for details.

Air France has cancelled the following flights.

BMI has cancelled the following flights.

Aer Lingus has cancelled the following flights.

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel in the next 24 hours should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the next 24 hours are advised to wait for updates on this site. You should also look for updates on the relevant airlines' website and on BAA.

Trailfinders is monitoring this situation closely and will post any changes to the above on this page.

London West End travel centres

Tuesday 24 May 2011 - 10:46

On Friday 27 May 2011 both our Piccadilly and Selfridges travel centres will close.

Trailfinders' new stand alone travel centre in London's West End has now been open for 2 months and is proving to be very popular in the local area.

Located just yards from Regent Street at 63 Conduit Street, it is staffed with a team of 14 of our most senior staff. They are on hand 7 days a week offering Tailormade Travel Worldwide, Cruise Holidays and First & Business Class Travel.

So, wherever in the world you're looking to travel, simply call or visit Trailfinders on Conduit Street to enjoy expert advice and exceptional value on your next holiday or business trip.

Click here for contact and location details.

Volcanic ash affecting UK airports

Tuesday 24 May 2011 - 09:06

After the eruption of Grimsvötn volcano closing Icelandic airspace on Saturday, UK airspace is now being affected.

British Airways has cancelled flights to/from Scotland until 14:00 today (Tue 24 May). All of BA's other flights are currently unaffected.

KLM has cancelled the following flights this morning:
to and from Glasgow: KL 1470, KL 1477 and KL 1478
to and from Newcastle: KL 952, KL 953 and KL 954
to and from Aberdeen: KL 1440, KL 141, KL 1442, KL 1443 and KL 1444
to and from Edinburgh: KL 1276, KL 1277, KL 1278, KL 1279 and KL 1280 

Clients who are abroad

Clients must contact the airline on which they are due to travel to provide them with their contact details. You can also contact your local travel centre by telephone or via Viewtrail .

Clients who are in the UK and Ireland

Trailfinders clients in the UK and Ireland who are due to travel in the next 24 hours should contact their local travel centre.

Clients in the UK and Ireland who are due to travel beyond the next 24 hours are advised to wait for updates on this site. You should also look for updates on the relevant airlines' website and on BAA.

Trailfinders is monitoring this situation closely and will post any changes to the above on this page.

Looking for the Number 1 Travel Company?

Friday 20 May 2011 - 10:51

Trailfinders is delighted to announce being awarded first place in the Which? Top 20 Travel Companies survey.

Which? reported 'Trailfinders specialises in tailor-made, long-haul trips and was especially liked for the flexibility and expertise of staff.'

Contact your local travel centre and let Trailfinders take care of your travels.

New route - Australia via Texas

Wednesday 18 May 2011 - 13:45

Qantas have commence a new non-stop flight from Dallas Fort Worth to Australia.

This opens up the state of Texas, USA for an exciting stopover en-route to Australia. Flights operate from the Lone Star state directly to Brisbane and on to Sydney four times a week with prices starting from £1239. Contact your local Trailfinders consultant for more information.

Trailfinders London City is moving!

Wednesday 11 May 2011 - 18:01

From 9am on Monday 20 June our new London City address will be:

38 Poultry, London EC2R 8AJ

Our 1 Threadneedle Street Travel Centre will remain open until 6pm on Sunday 19 June to ensure business as usual.

We look forward to welcoming you to our new premises.

Tornado in Auckland - New Zealand

Tuesday 03 May 2011 - 12:12

Following earlier reports that a tornado hit the New Zealand city of Auckland this morning, Trailfinders has established that the hotels we offer, as well as the main tourist areas, have not been affected. The tornado hit Albany, a residential suburb of the North Shore about 18 kms north of the city centre.

Update - Explosion in Marrakesh - Morocco

Thursday 28 April 2011 - 14:06

Following Thursday's bomb blast in Marrakesh the Foreign Office have advised travellers to stay away from Djemaa el-Fna (the main square) and to remain vigilant although there is no advice against travel to the city or to Morocco as a whole. Trailfinders has been in contact with our hotels and are pleased to report everything is operating as normal.

Travel advice for Syria

Tuesday 12 April 2011 - 16:40

The FCO have changed their advice for travel to Syria and are now advising against 'all but essential travel' to the country.

Trailfinders is in the process of contacting clients due to travel to Syria imminently and will continue to monitor the situation closely.

NEW Trailfinder magazine out now

Tuesday 12 April 2011 - 10:02

The NEW spring/summer edition of the Trailfinder magazine is out today. Filled with travel inspiration, special offers and fascinating articles it is the perfect read for anyone who loves to travel. Don't miss out - order your FREE copy today & be in with a chance to win flights in Australia.

Update - Koh Samui airport re-opens - Thailand

Wednesday 30 March 2011 - 10:30

We have been advised that Koh Samui airport has re-opened this morning and is now operating normally.

We would recommend that anyone booked on a flight out of Koh Samui today should check in as normal.

The airlines have added additional flights to the normal schedule to clear the backlog of stranded passengers. Therefore if you are in Thailand and have been affected by the airport closure we would advise that you contact your airline locally to re-book.

Contact details for the airlines locally are:

Bangkok Airways - 02 265 8777 or www.bangkokair.com
Thai Airways - 02 628 2000 or www.thaiairways.com

Update - Localised flooding in Koh Samui - Thailand

Tuesday 29 March 2011 - 14:50

Following flooding in parts of Southern Thailand over the last couple of days, we have been advised that Koh Samui Airport remains closed. We are in contact with our ground suppliers locally and we are awaiting further news of when the airport will reopen.

There are also reports of flooding in Phuket & Krabi. We have been advised that Phuket airport is still open and functioning normally and that the flooding in Krabi is in localised village areas.

For anyone already in Thailand, we would advise you to contact your airline locally if your onward flight has been cancelled as they can make alternative arrangements for your return back to the UK or Ireland.

Trailfinders will contact any clients with imminent departures to Thailand whose travel plans might be affected. We will also continue to seek the most up to date information for our clients and we will provide an update as soon as possible.

NEW Trailfinders London West End Travel Centre now open

Monday 28 March 2011 - 15:08

Trailfinders is delighted to announce a brand new travel centre - now open.

Located just yards from Regent Street at 63 Conduit Street, it is our first stand alone travel centre in London's West End.

Trailfinders on Conduit Street will be staffed with a team of 14 of our most senior staff. They will be on hand 7 days a week to offer Tailormade Travel Worldwide, Cruise Holidays and First & Business Class Travel.

So, wherever in the world you're looking to travel, simply call or visit Trailfinders on Conduit Street to enjoy expert advice and exceptional value on your next holiday or business trip.

Click here for contact and location details.

Update - Burma earthquakes - Myanmar

Thursday 24 March 2011 - 18:00

Following the two earthquakes which hit North East Burma (Myanmar) yesterday, our local operators have advised that the quakes hit in a remote, non-tourist area. All hotels and services Trailfinders offer are operating normally.

The quake hit close to the border with Laos and Thailand approximately 70 miles north of Chiang Rai. The city of Chiang Rai experienced some minor damage to temples, but hotels and services in the city are also now operating normally.

California road closures - USA

Wednesday 23 March 2011 - 14:18

Due to coastal erosion and adverse weather conditions, a 2 mile section of Highway 1 is currently closed (north of Big Sur from Bixby Creek Bridge to Palo Colorado Road south of Carmel) for construction and repairs. This closure is for all vehicles, and is expected to be in effect until 31 May 11 (although a completion date is currently unknown).

For clients travelling between Monterey/Carmel to Cambria, an alternate route is available via SR-68, US-101 and SR-46. Other routes (some via minor roads) are also available, please refer to a local map for details. Trailfinders would recommend checking the California Department of Transportation website prior to travel for up to date information on www.dot.ca.gov/dist05

In addition, we have been advised ALL roads leading into Yosemite and Sequoia National Parks are currently closed due to extreme snowfall. Roads are due to re-open on 28 March, although this is dependant on the weather.

Trailfinders will continue to seek the most up to date information for our clients.

Changes to Thailand Visa information - Thailand

Monday 21 March 2011 - 16:31

There have been some important changes to visa requirements to Thailand. As of 1 April the Thai Embassy will start to again charge for visas.

Clients without an onward or return ticket within 30 days or those staying longer than 30 days require a visa. This will need to be obtained prior to travel at a embassy cost of £28 per entrance. Once the visa is purchased a stay of up to 60 days is permitted.

Trailfinders Visa & Passport service offer a Thailand visa service for an additional fee. For more information please call 020 7368 1504

Tropical Storm Isaac

Friday 18 March 2011 - 13:05

Trailfinders is aware of Tropical Storm Isaac affecting the Caribbean and southern Florida and are currently contacting our local partners for further information.

Should you need any assistance abroad please call your Trailfinders travel consultant or email priority@trailfinders.com if you are abroad.

Update - Foreign Office advice change to Bahrain

Monday 14 March 2011 - 17:00

Following the continuing unrest in parts of the country, the Foreign Office is advising against all travel to Bahrain.

Trailfinders is contacting all clients with arrangements to travel to Bahrain to discuss alternative options. We will continue to monitor the situation closely.

Update - Japan earthquake & tsunami

Monday 14 March 2011 - 09:13

Following Friday's earthquake and subsequent devastating tsunami in Japan, the FCO have warned against all non essential travel to Tokyo and the North East of Japan. This will remain in place while they assess the level of damage caused.

Trailfinders will continue to monitor the situation closely and provide the most up to date information.

Clients with arrangements to travel to Japan should contact their local travel centre for assistance.

Update - FCO advice to Tokyo and North East Japan

Saturday 12 March 2011 - 10:06

Trailfinders is aware of the change to the Foreign Office Advice for Tokyo and North East Japan that now advises against all non essential travel to both areas while they assess the effects from the earthquake and Tsunami. We are contacting our local partners and airlines for more information.

Should you need any assistance please call your Trailfinders travel consultant or email priority@trailfinders.com if abroad.

Update - Japan Earthquake

Friday 11 March 2011 - 09:07

A large earthquake has hit North-Eastern Japan this morning, triggering a tsunami. The centre of the quake hit approximately 250 miles north of the capital Tokyo, in the province of Fukushima. Narita airport in Tokyo is currently closed.

Tsumani warnings are in place for many Pacific Islands, the Philippines, Hawaii, Indonesia, Russia, Papua New Guinea, Australia, New Zealand, Antarctica, Mexico and parts of Central and South America. We have been advised that some hotels on Kona/Big Island in Hawaii are evacuating guests.

Trailfinders is in the process of contacting our hotels and tour operators to get further information and updates will continue to be posted throughout the day.

Update - Christchurch Earthquake

Monday 07 March 2011 - 09:28

Following the recent devastating earthquake in New Zealand, the Foreign Office are advising against all but essential travel to the Christchurch and Lyttleton area.

Trailfinders has been advised by our ground operators in New Zealand that many of the hotels in central Christchurch are not expected to be open before the end of August. The airport is open and clients are currently able to pick-up cars or motorhomes from the depots near the airport and leave the area immediately.

Anyone whose travel plans may be affected should contact their local travel centre for up to date advice and assistance with their booking.

Update - FCO advice to the Middle East

Monday 07 March 2011 - 09:21

The Foreign Office has changed its level of advise for Libya and Yemen and now advises against all travel to both destinations.

Trailfinders has been in contact with our clients who had imminent travel plans to the affected countries.

Update - Earthquake in Christchurch - New Zealand

Wednesday 23 February 2011 - 10:37

As 24 hours has passed the full magnitude of the earthquake in Christchurch, New Zealand is now apparent and serious damage has been widespread.

Whilst Christchuch airport is now open, Trailfinders is recommending that nobody travels to the region for the next few days whilst the damage is assessed.

Power and telecommunications are slowly being restored - the Central Business District (CBD) remains without power until all buildings have been checked.

Trailfinders is in the process of contacting our clients who are due to travel from the UK to Christchurch this week to discuss alternative arrangements.

Any Trailfinders clients who are ex UK and due to fly to Christchurch this week can email priority@trailfinders.com in the first instance or alternatively telephone Trailfinders in Sydney on
02 9276 4200 between 9am - 6pm EST.

For local consular assistance please call 04 924 2898.

We will continue to liaise with our ground partners in Christchurch to ensure we have the most up to date information.

Earthquake in Christchurch - New Zealand

Tuesday 22 February 2011 - 08:45

An earthquake with a magnitude of 6.3 struck Christchurch, New Zealand at 12:51 local time on 22 February causing widespread disruption.

Trailfinders is contacting our hotels and ground handlers locally but due to the disruption to communications in Christchurch it might take some time to get the most up to date information.

The FCO has issued the following statement:

We are in close touch with local authorities and are urgently seeking information. Our High Commission in Wellington has mobilised a Consular response who stand ready to provide any assistance required.

For anyone in the UK trying to contact relatives we would advise that you monitor the BBC news website as this will have the most up to date information - http://www.bbc.co.uk/news

For local consular assistance please call 04 924 2898.

Any Trailfinders clients due to travel to Christchurch within the next few days should contact their travel consultant to make alternative arrangements or contact Trailfinders in Sydney on 02 9276 4200.

This page will be updated throughout the day but should you need any assistance please call your Trailfinders travel consultant or email priority@trailfinders.com if abroad.

FCO advises against travel to Libya

Monday 21 February 2011 - 10:20

The Foreign Office is advising against all but essential travel to Libya.

Any clients who have booked flights to Libya with Trailfinders should contact their local travel centre.

Change in FCO Advice - Bahrain

Saturday 19 February 2011 - 10:22

Following the recent unrest in Bahrain, the Foreign Office has now advised against all but essential travel to Bahrain.

Should you require any assistance please call your Trailfinders travel consultant.

Update - Cyclone Carlos, Darwin

Thursday 17 February 2011 - 13:12

Cyclone Carlos which formed over Darwin yesterday has weakened to a tropical low and Darwin Airport has re-opened. Trailfinders has been advised that our featured hotels in the area did not suffer any damage and are operating as normal.

Halong Bay boat incident - Vietnam

Thursday 17 February 2011 - 09:18

A tourist boat sank in Halong Bay, Vietnam this morning with at least 12 people reportedly drowned. Fifteen people, including nine foreigners, have been rescued and it is not yet clear why the boat sank.

The boat belonged to the Bien Mo cruise company which is not a supplier to Trailfinders and we would like to inform you that all our clients are safe and all boats used by our suppliers in Halong Bay are of the highest standards.

Cyclone Carlos, Darwin

Wednesday 16 February 2011 - 09:56

Cyclone Carlos has formed over Darwin and the airport will be closed today. Our hotels in the area have reported that they continue to operate normally however clients due to travel onboard the Ghan were transferred to Katherine where the train departed from.

Trailfinders will continue to monitor the situation and liaise with clients whose travel plans have been affected.

Which? slams credit card rip-off

Friday 11 February 2011 - 10:21

The consumer watchdog Which? has launched a complaint against credit card charges, stating 'For far too long, firms have made a quick buck through confusing and unfair credit card charges, which bear no relationship to the costs levied by payment agencies'. Research found that a family of four booking tickets with low-cost airline Ryanair could incur a £40 booking fee for paying with a credit card.

Which? recognised Trailfinders as 'one of a handful of travel companies operating a what you see is what you get policy'. Trailfinders has no credit card or other surcharges and offers free financial protection.

Update - Cork Airport crash & closure - Ireland

Thursday 10 February 2011 - 11:33

A Manx2 commuter flight from Belfast crashed in heavy fog at Cork Airport just before 10am on Thursday morning 10th February.

As a result, Cork airport is expected to remain closed until at least 4pm today.

Trailfinders does not book Manx2 flights but we are in the process of contacting our clients due to fly out of Cork Airport today.

Please click here to contact your local travel centre or visit the Cork Airport website for up to the minute arrival and departure information.

Queensland cyclone

Thursday 03 February 2011 - 10:43

Cyclone Yasi made landfall in Queensland yesterday near to Cardwell and Mission Beach. Reports from Trailfinders hotels in Cairns, Port Douglas, Hamilton Island and Townsville are positive, reporting little or no damage with services returning to normal.

Cairns airport is due to re-open this evening.

Trailfinders will continue to seek the most up to date information for our clients and post information here as it is received.

Update - Queensland cyclone

Wednesday 02 February 2011 - 18:28

Cyclone Yasi has made landfall this afternoon to the south of Cairns in Queensland. The exact impact that the category 5 storm has caused will be known by daybreak.

Trailfinders will continue to source the most up to date information for our clients and an update will be posted here on Thursday morning.

Yellow Fever Vaccination for Tanzania

Wednesday 02 February 2011 - 17:03

A yellow fever vaccination certificate is required from all travellers visiting Tanzania, including the island of Zanzibar, from endemic countries, including Africa and South America. This is particularly relevant for those travelling to Tanzania from neighbouring African countries, even if transitting. Visitors travelling directly from non endemic countries in Europe and North America are not required to show the certificate but are highly recommended to obtain the yellow fever shot.

Update - Queensland cyclone

Wednesday 02 February 2011 - 09:16

Cyclone Yasi is due to hit parts of the Queensland coast today. The path of the cyclone has changed and it is expected to now make landfall between Innisfall and Ingham to the south of Cairns.

Cairns and Townsville airports are closed. Many resorts along the northern Queensland coast have evacuated guests and moved them to safer areas. Trailfinders is liaising with all of its ground operators, airlines and hotels and has contacted clients whose travel plans have been affected.

Clients in the UK who are due to travel to Northern Queensland this week should contact their local travel centre. Clients already in Australia with travel plans for Northern Queensland this week can email priority@trailfinders.com in the first instance or between 9am - 6pm EST can seek assistance from Trailfinders Sydney.

We will continue to liaise with our ground partners in Queensland to ensure we have the most up to date information and we will place further updates here throughout the day.

Update - USA snow distruption

Tuesday 01 February 2011 - 12:17

Snow continues to cause disruption to airports in the Eastern USA. A number of flights today have been cancelled into and out of Boston, JFK, Newark, Chicago and Philadelphia airports.

Clients due to travel today are strongly advised to check the status of their flight with the airline before setting off for the airport.

For details of British Airways flights please click here.


For details of all flights from Heathrow please click here.
For details of all flights from Manchester please click here.
For details of all flights from Glasgow please click here.
For details of all flights from Edinburgh please click here.
For details of all flights from Dublin please click here.

Click here for a list of airline telephone numbers.

Update - Queensland cyclone

Tuesday 01 February 2011 - 10:47

Cyclone Yasi is due to hit parts of the Queensland coast today.

Cairns and Townsville airports are closed. Many resorts along the northern Queensland coast have evacuated guests and moved them to safer areas. Trailfinders is liaising with all of its ground operators, airlines and hotels and has contacted clients whose travel plans have been affected.

Clients in the UK who are due to travel to Northern Queensland this week should contact their local travel centre. Clients already in Australia with travel plans for Northern Queensland this week can email priority@trailfinders.com in the first instance or between 9am - 6pm EST can seek assistance from Trailfinders Sydney.

We will continue to liaise with our ground partners in Queensland to ensure we have the most up to date information and we will place further updates here throughout the day.

Update - Travel advice for Egypt

Monday 31 January 2011 - 11:58

In light of the ongoing demonstrations in Egypt the Foreign office is advising against travel to Cairo, Alexandria, Luxor and Suez.

Trailfinders is working closely with our ground operators in Egypt to ensure our clients are kept up to date of the situation and we are contacting clients due to travel there over the next few days.

For more information clients can contact their local travel centre. Clients in Egypt can email priority@trailfinders.com.

This situation is very fluid so we will continue to monitor it closely and will post updates here.

Queensland cyclone

Monday 31 January 2011 - 11:36

The Australian state of Queensland is bracing itself as a cyclone threatens its' coastline. Cyclone Yasi is expected to make landfall on Wednesday.

As a precaution the destinations of Hamilton Island, Qualia and Hayman Island are recommending clients not to travel there over the next few days. Trailfinders is liaising with all of its ground operators and hotels to get further information and will work to contact clients whose travel plans have been affected.

Clients in the UK who are due to travel to Queensland this week should contact their local travel centre. Clients already in Australia with travel plans for northern Queensland this week can email priority@trailfinders.com.

Trailfinders will continue to seek the most up to date information and will place updates here throughout the day.

NEW - Fly direct to San Diego

Friday 28 January 2011 - 13:06

British Airways will has announced it will be operating direct flights from Heathrow to San Diego from 1 June this year. Home to the original SeaWorld, California Legoland and miles of sandy beaches San Diego, with its glorious year round weather, is a US city with a real buzz. The daily flights will be in place in time for a perfect California summer - see Trailfinders Classic California self drive holiday for inspiration.

USA East Coast snow disruption

Thursday 27 January 2011 - 16:06

Snow continues to cause disruption to/from airports in North Eastern USA. New York's JFK and Newark airports were closed for parts of today and are currently experiencing delays and cancellations.

Clients are strongly advised to check with their airline that their flight to any East coast US airport is confirmed before travelling to the airport. Click here for a list of airline telephone numbers.

For information on British Airways flights please click here.
For information on all flights from Heathrow airport please click here.
For information on flights from Gatwick airport please click here.
For information on flights from Glasgow and Edinburgh airports please click here.

Click here for details on the status of all East coast airports.

Trailfinders is in the process of contacting those affected. Should you need any further assistance, please call your local Trailfinders travel centre or email priority@trailfinders.com if abroad.

The situation remains very fluid at the moment. This page will be updated with any further news.

Volcanic ash affects Bali flights - Indonesia

Thursday 27 January 2011 - 15:43

Volcanic ash from the erupting Mount Bromo is causing disruption to flights into and out of Bali. Some flights due to land on the island today have been cancelled, with more cancellations and delays expected.

Trailfinders is in the processing of contacting clients who travel plans may be affected. Any clients due to travel to Bali over the next few days, who have not already been contacted, are advised call their local travel centre.

Update - Demonstrations in Cairo

Wednesday 26 January 2011 - 14:11

Demonstrators in Cairo have taken to the streets in anti-government protests.

Trailfinders has been liaising with our ground operator in Egypt and they have advised that the protests have been confined to the downtown area and have not impacted on the services offered to our clients with all hotels, transfers and tours currently operating as normal. On Friday there is expected to be a large demonstration in the city centre and tours will be adjusted to avoid the area.

At this stage there are no demonstrations in Luxor, Aswan, Sharm El Sheikh or Hurghada, in which all services are operating normally.

There is no change to the Foreign Office advice.

We will continue to monitor this situation and advise of any changes.

Weather Disruption, US East Coast

Wednesday 26 January 2011 - 09:52

Snow has caused disruption to/from airports in North Eastern USA.

Clients are strongly advised to check with their airline that their flight to any East coast US airport is confirmed before travelling to the airport. Click here for a list of airline telephone numbers.

For information on British Airways flights scheduled today please click here.
For information on all flights from Heathrow airport please click here.
For information on flights from Gatwick airport please click here.
For information on flights from Glasgow and Edinburgh airports please click here.

Click here for details on the status of all East coast airports.

Trailfinders is in the process of contacting those affected. Should you need any further assistance, please call your local Trailfinders travel centre or email priority@trailfinders.com if abroad.

The situation remains very fluid at the moment. This page will be updated with any further news.

Bombing at Moscow airport

Tuesday 25 January 2011 - 10:00

Moscow's Domodedovo airport is operating as usual this morning, following yesterdays' bomb blast. Flights are reported to be operating normally but clients are advised to check with their airline before travelling to the airport.

The foreign office advise for travellers to Moscow has not changed since the bombing - please click here to view the current advice.

Trailfinders will continue to monitor the situation and update our clients on any changes.

Passport validity for St Lucia & Sri Lanka

Monday 24 January 2011 - 18:21

St Lucia and Sri Lanka have recently joined the ranks of countries now requiring visitors' passports to be valid for at least 6 months beyond their intended stay, highlighting the changing nature of entry requirements worldwide.
Trailfinders strongly advise all travellers to have a minimum of 6 months passport validity at all times and would recommend re-confirming the entry conditions for your destination a couple of weeks before departure.

General Strike in Punta Arenas - Chile

Tuesday 18 January 2011 - 18:38

A General Strike is taking place in the Chilean city of Punta Arenas. This is causing disruption to transport networks and access to the airport is reportedly blocked.

At this stage the FCO are advising travellers to 'exercise caution by avoiding protests and following the advice of local authorities'.

Trailfinders is liaising with airlines regarding flights to and from the area and will be in contact with clients whose travel plans are affected.

Flooding in Victoria

Tuesday 18 January 2011 - 09:32

Heavy rain continues to fall in Australia with areas of the state of Victoria now experiencing flooding. At this stage the main access road to the Grampian National Park is closed due to rock slides, however diversions are in place so the park is currently accessible.

Floodwater is is expected to reach its peak today and Trailfinders will continue to monitor the situation closely.

Flooding in Sri Lanka

Friday 14 January 2011 - 14:29

Heavy rains have caused flooding on the island of Sri Lanka. Most of the floods are on the east of the island, whilst the main tourist areas are the south & west coasts and parts of central Sri Lanka. So far, the tours and hotels offered by Trailfinders are all unaffected and continue to operate normally. We will continue to monitor the situation and advise of any changes.

Flooding in Brazil

Friday 14 January 2011 - 14:07

Landslides and flooding have affected parts of south east Brazil. The towns of Petropolis, Teresopolis and Novo Friburgo have been most affected and more rain is expected over the coming week.

At this stage the main tourist areas in Rio de Janeiro and Sao Paulo have not been and all Trailfinders tours and hotels in the area continue to operate as normal.

Trailfinders will continue to monitor the situation and advise of any updates.

FCO advises against travel to Tunisia

Friday 14 January 2011 - 14:00

The Foreign Office is advising against all but essential travel to Tunisia. There have been demonstrations, some violent, in multiple locations across the country and the situation is unpredictable.

Any clients who have booked flights to Tunisia with Trailfinders should contact their local travel centre.

Update - Queensland floods, Australia

Wednesday 12 January 2011 - 09:26

Flooding in the Brisbane area is expected to reach its peak over the next couple of days.

At this stage Brisbane airport is still reported to be open but there are delays to rail journeys, some roads remain closed/impassable and most public transport in the city is closed. Power has been turned off to most central Brisbane hotels and some have been evacuated.

Trailfinders has been assisting clients with imminent travel arrangements for Brisbane and will continue to monitor the situation closely.

If you are abroad and need to amend your travel arrangements due to the flooding please contact your local travel centre or email priority@trailfinders.com

Thank you for your co-operation.

Flooding in South Africa

Tuesday 11 January 2011 - 13:21

Trailfinders is aware of some localised flooding in areas of Mpumalanga, Northern Cape and Eastern Cape in South Africa. We have been in touch with our suppliers in these areas and at this stage are pleased to report that none of them have been affected by this adverse weather.

We will continue to monitor the situation closely.

Update - Queensland floods, Australia

Tuesday 11 January 2011 - 09:24

Parts of Queensland continue to be affected by flooding however this is localised and the situation is changing on a regular basis.

Trailfinders has been liaising with its ground operators in Queensland and we have been advised that Brisbane's city centre is expected to flood tomorrow 12 January.

In addition the Bruce Highway is currently closed at Gympie meaning the drive between Brisbane and Hervey Bay is impossible without a long detour. This may affect clients travelling to Fraser Island.

Brisbane Airport is currently operating on schedule at this stage. All other areas are reporting business as usual.

Trailfinders will continue to monitor the situation and is in the process of contacting clients with travel plans that are affected travelling up to 17 January. If you are abroad and need to amend your travel arrangements due to the flooding please contact your local travel centre or email priority@trailfinders.com

Thank you for your co-operation.

Update - Queensland Floods - Australia

Friday 07 January 2011 - 13:44

Following on from the devastating floods in parts of Queensland over the past few weeks, the majority of the states' tourism destinations are still ready to welcome visitors, according to Tourism Queensland.

While the floods have restricted visitor access to parts of Central Queensland, Western Downs and Outback Queensland, tourism operations in Brisbane, the Gold Coast, Sunshine Coast, Fraser Coast, Whitsundays, Townsville and Tropical North Queensland are all operating normally.

All airports in the state, with the exception of Rockhampton airport, are open and fully operational.

Trailfinders clients with any queries about travel plans to Queensland should contact their local travel centre.

Update - Queensland floods

Monday 03 January 2011 - 13:21

Trailfinders has been liaising with our partners in Queensland and as far as we are aware the recent floods have not affected or disrupted any holidays to this area.

We will of course continue to monitor the situation and will advise our clients if this changes.