EMAIL WHITELIST

An email white list is a list of contacts the user is happy to receive correspondence from and stops the contact being blacklisted or automatically sent to the Spam folder or deleted.

Spam filters that come with email clients have both white and black lists of senders and keywords to look for in emails. If a spam filter keeps a whitelist, mail from the listed addresses, domains, and/or IPs will always be allowed.

By adding an email address to your address book you automatically add a sender's email address to your email whitelist.

Adding email@trailfinders.emv1.com to your address book

To make sure you receive our email, or if you have you experienced problems receiving it, please refer to the instructions below. Please speak to your IT support team if you have problems receiving it to your work email account as they may have to list email@trailfinders.emv1.com as an allowed sender.

Outlook 2003 Users:

1. Open the Trailfinders email.
2. On the toolbar click on "Actions"
3. From the drop down menu select "Junk E-mail"
4. Select "Add sender to safe senders list"
5. A dialogue box will appear with the words "The sender of the selected message has been added to your safe senders list"
6. Click the "OK" button to confirm
7. Your email message will be automatically entered into your Outlook contacts list.

AOL® Users:

1. Open the Trailfinders email.
2. Click on the "Add Address" icon.
3. The Trailfinders email address is automatically populated in the name and email fields in the "Add Contact" dialogue box. Verify that the information is correct.
4. Click the Save button.
5. Your email message will be automatically entered into your AOL address book.

If you have further need of assistance, contact AOL Support.

Gmail® Users:

1. Open the Trailfinders email.
2. Click on the "More options" link next to the date.
3. Click on "Add sender to Contacts list" in the options below the Subject line.
4. Your email message will be automatically entered into your Gmail contacts list.

If you have further need of assistance, visit Gmail's support page.

Hotmail® Users:

1. Open the Trailfinders email.
2. Click "Save Address(es)" at the top of the message.
3. Our email address is automatically populated in the email field in the "Add to Address Book" page.
4. Your email message will be automatically entered into your Hotmail address book.

If you have further need of assistance, contact Hotmail Support.

Yahoo!® Users:

1. Open the Trailfinders email.
2. Click "Add to Address Book" link next to the icon on the far right.
3. Our email address is automatically populated in the email field in the "Add to Address Book" page. Verify the information is correct.
4. Click "Add to Address Book".
5. Your email message will be automatically entered into your Yahoo! address book.

If you have further need of assistance, contact Yahoo! Support.