Frequently Asked Questions

Why does Trailfinders insist on 6 working days for cheque clearance?

In addition to providing both you and us with some protection from fraud our bank has advised us that a cheque can be stopped during the clearance cycle. The paying bank then has to notify our bank who in turn has to notify us that the cheque has been stopped. It can therefore take up to 6 days for us to be advised that a cheque has not been paid. You may of course choose to pay by debit or credit card or cash as an alternative.


Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
  • View your travel plans on or offline, wherever and whenever you wish
  • Live flight notifications - real time information as you travel
  • Online check-in links and pre-tour notifications
  • Luggage allowance
  • Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
  • View e-vouchers and export them to your Apple wallet
  • Secure access to booking history, profile and insurance contact information
  • One touch emergency contact 365/24/7
  • Add to calendar function
  • Countdown to travel
  • Local time, weather, translator and exchange rate calculator
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