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Award Winning Service

Since Trailfinders was first established more than 50 years ago, our mission statement has been:

"We aim to always exceed the expectations of our clients, staff and suppliers."

In an age where customer service is sometimes forgotten, we know how important it is to always do our very best. That's why it means the world to us to win awards voted for by the public. Trailfinders has been the recipient of over 60 Major National Awards in the last 20 years alone with countless more plaudits from travel industry partners and publications.

Let Trailfinders take care of all your travels - it’s what we do best...

2019

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2019

For the seventh consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2019
Which? Awards 2019


Trailfinders named Travel Brand of the Year at the Which? Awards 2019. Thank you to all our staff for always going the extra mile.

Which? Awards 2019
Silver Travel Advisor Awards 2019


Trailfinders named Best Travel Agency at the Silver Travel Advisor Awards 2019

Silver Travel Advisor Awards 2019
National Geographic Traveller Reader Awards 2019


Trailfinders wins The Big Operator at the National Geographic Traveller Reader Awards 2019 for the third consecutive year

National Geographic Traveller Reader Awards 2019

2018

CLIA Cruise Excellence Awards 2018

We're delighted to announce that Trailfinders has won High Street Travel Agency of the Year at the 2018 CLIA Cruise Excellence Awards.

CLIA Cruise Excellence Awards 2018
National Geographic Traveller Reader Awards 2018


Trailfinders named Travel Experts at the National Geographic Traveller Reader Awards 2018 for the second consecutive year

National Geographic Traveller Reader Awards 2018
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2018


For the sixth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2018
Food and Travel Magazine Awards


Trailfinders named Tour Operator of the Year for the second consecutive year

Food and Travel Magazine Awards

2017

National Geographic Traveller Reader Awards 2017

Just announced...Trailfinders has been voted the UK's Best Travel Company at the National Geographic Traveller Reader Awards 2017.
They said 'TF are THE travel experts with the know-how to turn your whims into expertly organised once-in-a-lifetime holidays'.

National Geographic Traveller Reader Awards 2017
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2017

For the fifth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2017
Food and Travel Magazine Awards


Trailfinders named Tour Operator of the Year

Food and Travel Magazine Awards
The Sunday Times Travel Magazine Awards


Trailfinders named Best Travel Operator

The Sunday Times Travel Magazine Awards

2016

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2016


For the fourth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2016
The Guardian & The Observer Travel Awards 2016


Trailfinders voted Most Trusted Travel Brand

The Guardian & The Observer Travel Awards 2016
The Guardian & The Observer Travel Awards 2016


TF wins not one but two awards as we are also voted Best Package Holiday Operator

The Guardian & The Observer Travel Awards 2016
Insight Vacations, the luxury escorted touring company


Votes Trailfinders Partner of the Year 2016

Insight Vacations, the luxury escorted touring company
Rocky Mountaineer, the iconic scenic rail company in Canada


Awards Trailfinders for its Outstanding Performance 2015/16

Rocky Mountaineer, the iconic scenic rail company in Canada

2015

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2015


For the third consecutive year and since the inception of the awards, Trailfinders is voted
The UK's Best Tour Operator

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2015
The Which? Awards 2015


Trailfinders named Best Travel Company

The Which? Awards 2015
CLIA UK & Ireland Cruise Excellence Awards 2015


Trailfinders named High Street Agent of the Year for the second consecutive year. This was awarded at the annual Cruise Line International Association which is the world's largest cruise trade industry association.

CLIA UK & Ireland Cruise Excellence Awards 2015
Great Southern Rail, owners of the luxurious trains in Australia - The Indian Pacific and The Ghan


presents Trailfinders with The Chairman's Club Award for 2015

Great Southern Rail, owners of the luxurious trains in Australia - The Indian Pacific and The Ghan

2014

The Times, The Sunday Times & The Sunday Times Travel Magazine Readers Awards 2014


Trailfinders voted the UK's Best Tour Operator

The Times, The Sunday Times & The Sunday Times Travel Magazine Readers Awards 2014
The Telegraph Awards 2014


Trailfinderes voted Best Tour Operator by readers of The Telegraph newspaper - continuing our success at these prestigious awards

The Telegraph Awards 2014
Destination Canada Awards 2014


Trailfinders wins the Keep Exploring Award for recognision by Destination Canada, the country's official Tourist Board, as a UK Market Leader for an innovative and inspiring Canada programme

Destination Canada Awards 2014
CLIA UK & Ireland Cruise Excellence Awards 2014


Trailfinders named High Street Agent of the Year at the annual Cruise Line International Association which is the world's largest cruise trade industry association.

CLIA UK & Ireland Cruise Excellence Awards 2014
Which? Consumer Travel Survey 2014 - The Best & Worst Holiday Companies Revealed...


Trailfinders tops the poll as the Best Holiday Company

Which? Consumer Travel Survey 2014 - The Best & Worst Holiday Companies Revealed...

2013

The Sunday Times Travel Magazine Value for Money Awards


Trailfinders named The UK's Best ValueTour Operator

The Sunday Times Travel Magazine Value for Money Awards
The Times, The Sunday Times & The Sunday Times Travel Magazine inaugural Travel Awards


Trailfinders is delighted to be voted The UK's Best Tour Operator at this innugural and prestigious event

The Times, The Sunday Times & The Sunday Times Travel Magazine inaugural Travel Awards
Brand USA, the country's official Tourist Board


Awards Trailfinders The Chairman's Circle Honours for Outstanding Sales to the USA

Brand USA, the country's official Tourist Board

2012

The Telegraph Travel Awards 2012


TF voted Favourite Specialist Independent Tour Operator by readers of The Telegraph newspaper for the ninth time.

The Telegraph Travel Awards 2012
The Which? Consumer Group Travel Survey 2012


Trailfinders tops the Poll as the Best Holiday Company with an outstanding score of 97%

The Which? Consumer Group Travel Survey 2012

2011

The Telegraph Travel Awards 2011


TF voted Favourite Specialist Independent Tour Operator for the eighth time

The Telegraph Travel Awards 2011
The Wanderlust Magazine Awards 2011


Trailfinders wins The UK's Top Tour Operator

The Wanderlust Magazine Awards 2011
The Sunday Times Travel Magazine Readers Awards 2011


Trailfinders voted Best Adventure Tour Operator

The Sunday Times Travel Magazine Readers Awards 2011
The Telegraph Travel Awards 2011

Mike Gooley CBE, Founder and Owner of Trailfinders, receives a special award as recognition for his services to the travel industry and travellers

The Telegraph Travel Awards 2011
The Tongsai Bay, a boutique & Independent hotel in Koh Samui, Thailand


Recognises Trailfinders as its No.1 Tour Operator for more than 30 years

The Tongsai Bay, a boutique & Independent hotel in Koh Samui, Thailand
The Which? Awards 2011


Trailfinders is crowned Best Travel Company.
The Which? Awards are entirely independent. Businesses cannot put themselves forward for an award - they are chosen after rigorous research by Which? as well as from feedback from its members.

The Which? Awards 2011

2010

The Wanderlust Travel Awards 2010


Trailfinders voted Best Tour Operator

The Wanderlust Travel Awards 2010
Qatar Airways, the state-owned flagship airline of Qatar


Awards Trailfinders 5★★★★★ for Outstanding & Continued Support

Qatar Airways, the state-owned flagship airline of Qatar

2009

The Guardian & The Observer Readers Travel Awards 2009


Trailfinders voted Best Tour Operator for the eleventh time and also Best Short Breaks Company

The Guardian & The Observer Readers Travel Awards 2009
The Saint Lucia Tourist Board


Awards Trailfinders Best Producer for Small Hotels & Inns

The Saint Lucia Tourist Board
The Which? Holiday Survey 2009


Trailfinders awarded Top Travel Company as well as Winner of Best Beach Breaks Provider

The Which? Holiday Survey 2009

2008

The Telegraph Travel Awards 2008


Voted Best Specialist Independent Operator by readers of The Telegraph newspaper for the seventh time

The Telegraph Travel Awards 2008
The Guardian & The Observer Travel Awards 2008


Trailfinders voted Best Tour Operator by readers of the newspapers

The Guardian & The Observer Travel Awards 2008
The Sunday Times Travel Magazine Readers' Awards 2008


Trailfinders named one of the Top UK Tour Operators

The Sunday Times Travel Magazine Readers' Awards 2008

2007

Tourism Australia, the country's official tourist board


Recognises Mike Gooley, Trailfinders' Chairman, for his Outstanding Contribution to the Australian Tourism Industry by one individual

Tourism Australia, the country's official tourist board
The Guardian & The Observer Travel Awards 2007


Voted Best Large Tour Operator by Guardian & Observer readers

The Guardian & The Observer Travel Awards 2007
The Telegraph Travel Awards 2007


TF voted Best Specialist Travel Organiser by readers of The Telegraph newspaper

The Telegraph Travel Awards 2007
Tourism New Zealand Travel & Tourism Awards 2007


TF voted the Best Retail Operator to New Zealand

Tourism New Zealand Travel & Tourism Awards 2007

2006

CoolBrands 2006/07


TF awarded CoolBrand Status for its Innovation, Style & Desirability

CoolBrands 2006/07
Silversea Cruises


This luxury Cruise Company recognises Trailfinders as its Preferred Partner

Silversea Cruises
The Saint Lucia Tourist Board


Awards Trailfinders Best Producer for Small Hotels & Inns

The Saint Lucia Tourist Board

2005

CoolBrands 2005


TF awarded CoolBrand Status for its Innovation, Style & Desirability

CoolBrands 2005
The Guardian & The Observer Travel Awards 2005


Voted Best Travel Agent by readers for the eigth time

The Guardian & The Observer Travel Awards 2005
The Telegraph Travel Awards 2005


Voted Best Independent Travel Specialist for the fifth time & the only company to win an award every year since their inception

The Telegraph Travel Awards 2005
The Superbrands Council


Names Trailfinders a Superbrand

The Superbrands Council

2004

The Guardian & The Observer Travel Awards 2004


Named Best Travel Agent for the seventh time - reader voted

The Guardian & The Observer Travel Awards 2004
The Telegraph Travel Awards 2004


Voted Best Independent Travel Specialist for the fourth time

The Telegraph Travel Awards 2004

2003

The Guardian & The Observer Travel Awards 2003


Voted Best Travel Agent by readers for the sixth time

The Guardian & The Observer Travel Awards 2003
The Telegraph Travel Awards 2003


TF voted Best Independent Travel Specialist by readers for the third time

The Telegraph Travel Awards 2003
Tourism Malaysia, the country's official Tourist Board


Voted Trailfinders the Winner for Overall Commitment to Promoting Malaysia

Tourism Malaysia, the country's official Tourist Board

2002

The Telegraph Travel Awards 2002


Voted Best Independent Travel Specialist for the second time

The Telegraph Travel Awards 2002

2001

Shangri-La Hotels & Resorts Worldwide


TF is recognised as the No.1 Supporter for booking Shangri-La Hotels & Resorts worldwide

Shangri-La Hotels & Resorts Worldwide
Wanderlust Magazine Travel Awards 2001


TF voted The UK's Best Travel Agent

Wanderlust Magazine Travel Awards 2001
The Guardian & The Observer Travel Awards 2001


Voted Best Travel Agent by readers of The Guardian & The Observer for the fifth time

The Guardian & The Observer Travel Awards 2001
The Telegraph Travel Awards 2001


Readers voted Trailfinders Best Independent Travel Specialist

The Telegraph Travel Awards 2001

2000

Tourism New Zealand Travel & Tourism Awards 2000


TF voted The Best Retail Operator to New Zealand

Tourism New Zealand Travel & Tourism Awards 2000

1999

Lufthansa, the largest German airline


Awards Trailfinders Top Retail Consolidator

Lufthansa, the largest German airline

1998

The Guardian & The Observer Travel Awards 1998


Trailfinders voted Best Travel Agent for the fourth consecutive year

The Guardian & The Observer Travel Awards 1998

1997

The Guardian & The Observer Travel Awards 1996


Voted Best Travel Agent for the third consecutive year

The Guardian & The Observer Travel Awards 1996

1996

The Guardian & The Observer Travel Awards 1996


Trailfinders voted Best Travel Agent for the second year

The Guardian & The Observer Travel Awards 1996

1995

The Guardian & The Observer Travel Awards 1995


Voted Best Travel Agent by readers of the Guardian & Observer newspapers at their first ever Awards Ceremony

The Guardian & The Observer Travel Awards 1995

YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION

Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
  • View your travel plans on or offline, wherever and whenever you wish
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  • Online check-in links and pre-tour notifications
  • Luggage allowance
  • Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
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  • Local time, weather, translator and exchange rate calculator
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