Frequently Asked Questions
Why does Trailfinders not offer online booking?
Trailfinders prides itself on an ability to exactly match the most appropriate travel products with our client’s individual and unique needs no matter how complex the requirements are. We do not believe that it is possible to replicate this level of service online.By using the expertise provided by our well-travelled and expert consultants, available either in person at one of our 26 travel centres in the UK and 3 travel centres in Ireland or over the telephone, you will arrive at a solution to your travel requirements a great deal faster and at a comparable if not lower cost than you would online.
Dont forget that Trailfinders does not charge for credit cards, the price you see is the price you pay!
We will not jeopardise our reputation or our clients' confidence in our company by resorting to an inferior service provided through automation.
- Avoid the Pitfalls
- Good Reasons to Choose Trailfinders
- Trailfinders Consumer Protection
- Chairman's Message
- Major National Awards
- Trailfinders Milestones
- Trailfinders World Traveller Report
- Trailfinders Travel Photography Competition 2019
- Client Feedback
- FAQ's
- News
- Trailfinders Tax Strategy
- Work for Trailfinders
- Contact Us
- Emergency Contact Details
Speak to a Travel Expert
We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.
Our travel centres are currently closed
Our phone lines are open at the following times:-
Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm
For individual opening times please check your local travel centre
For inspiration on how to include any of these destinations in your next
holiday order your
Trailfinders brochure
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YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION
Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
- View your travel plans on or offline, wherever and whenever you wish
- Live flight notifications - real time information as you travel
- Online check-in links and pre-tour notifications
- Luggage allowance
- Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
- View e-vouchers and export them to your Apple wallet
- Secure access to booking history, profile and insurance contact information
- One touch emergency contact 365/24/7
- Add to calendar function
- Countdown to travel
- Local time, weather, translator and exchange rate calculator