MS Douro Serenity

This ship is not adapted for wheelchair access; if you are intending to take a wheelchair with you please contact the operator directly.

Due to popularity of river cruising when there is more than one ship in port the ships could be moored alongside each other. If the ship happens to be moored away from the landing pier disembarking could involve walking across gang planks and the sun deck of other ships.

River cruises operate with a smaller crew than ocean cruises and do not have the crew available to personally attend to passengers with reduced mobility therefore a travelling companion would need to be able to help with any physical needs.

The itinerary included with the river cruises involves shore excursions visiting places with cobbled streets which can be on an incline making navigation of these streets difficult for anyone with reduced mobility.

Cruising down the Rhine, Danube or any of the European rivers gives you the opportunity to take in the spectacular scenery and there is a lot to enjoy from the comfort of the ship. If you can’t do many shore excursions, river cruising in Europe can still be very enjoyable and worthwhile. Please contact the operator with any concerns you may have.

There is no requirement to bring formal dress; smart/casual is acceptable for both day and evening as there is no dress code enforced. Men may wish to wear a jacket & tie for dinner. The Captain’s Dinner offers the opportunity to wear more special attire. 

If you have made a special request, APT will do their utmost to see that your wishes are carried out. However, they cannot guarantee that your requests will be met.

Smoking is not permitted anywhere inside any of the river ships, including on balconies in your stateroom or suite. Smoking is only permitted in designated outside areas. The same policy applies for electronic cigarettes.

Children under twelve years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult.

Have you arranged/packed the following:

• Travel insurance
• Travel adaptor or power board
• Comfortable footwear (some extra packing hints will be included in your documentation)
• Exchanged local currency
• Mosquito repellent
• Sunscreen
• Swimming towel
• Motion sickness tablets
• Phone charges
• Hat
• Sunglasses
• Camera (with a spare battery)

You will also receive a Tour Hints booklet in your documentation pack with a comprehensive guideline of what to pack for your specific destination.

Internet access may be available whilst travelling on your journey, however please ask your Sales consultant if this is applicable on your trip. Many hotels and cruise ships have this facility available, at times complimentary and other times at a cost. For passengers travelling to remote locations, there may be no internet facilities for a period of time.

If you have a food allergy or medical condition which needs to be managed on tour, please advise your Booking Agent before departure, and inform your Tour Director on arrival. It is also worth packing a small medical kit, as even though there will be pharmacies along your tour, they can be difficult to access, and a prescription may be required for some medications.

Suggested Packing List:

• A general-purpose antibiotic (e.g. azithromycin)
• Cold and flu medication
• Your preferred pain medication
• Medicine for gastronomic upsets
• Band aids and blister pads

The majority of Travelmarvel tours only allow 16kg to 20kg of luggage. When packing, consider the season of the destination you are travelling to, even in summer many destinations get cooler in the evenings, so it is a good idea to pack a jumper/jacket. We recommend packing light to medium weight clothing as well as rainwear in case of cooler or wet weather. Good walking shoes are must.