Princess Eleganza

Accessible facilities on board our river ships are limited and this can include some accommodation also. The Princess Eleganza does not have disabled facilities. The stairs between decks are steep and there is no elevator. Additionally, coaches and minibuses used for transfers and shore excursions may not be equipped with wheelchair ramps. Any condition requiring special attention must be reported to Travelmarvel at the time of reservation.

Facilities and services for passengers with disabilities differ among destinations and, in some cases, may be limited or non-existent. Participants requiring mobility assistance must be accompanied by a person responsible for and physically able to provide all such assistance. We regret that we cannot provide individual assistance to a tour member for walking, getting on/off tour buses and other transportation vehicles, or other personal needs. Some on board services may change due to local government covid-19 protocols.

Minors under the age of 18 travelling to foreign countries must be accompanied by an adult and have a notarised letter of consent signed by the parent(s) not travelling with them. Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. A parent or legal guardian MUST accompany children under the age of 18 on all tours for safety and liability reasons. Please contact our Reservations Team for more information.

Our tours and cruises are not physically demanding, however, because of the nature of many of the sites you will be visiting, this tour may not be appropriate for guests with certain medical conditions and physical restrictions. Walking tours are often on uneven ground or cobblestones and may include stairs and steep inclines. You should be able to stand on your feet for an extended period of time to visit museums and other sites, as well as when checking in for flights and cruises and at Customs and Immigration.

We recommend seeking medical advice prior to your travels. Consult your local doctor for the latest immunisation and medical recommendations. Health information, travel advice and tips can be found on the Australian Government’s Department of Foreign Affairs and Trade website: smartraveller.gov.au for a foreign doctor. It should include your name, address, emergency contact, blood type, medical history, current medications and dosages, drug allergies, reasons for prior hospitalisation and a list of vaccinations and dates.

Beverages

Complimentary coffee and tea are available throughout the day. A reusable steel water bottle will be provided in your cabin, which can be filled using the central filtered water system. Complimentary beer, wine and soft drink is included with lunch and dinner on board.

Daily Programme

A Daily Programme detailing the following day’s arrangements as well as any specific information about the day’s activities is produced on board and delivered to your cabin each evening.

Climate Control

All cabins are equipped with air conditioning.

Electricity

Electricity on board is 220-volts and the volt points are European and will require a European adaptor. There are no volt points in the bathrooms.

Hairdryers

Each cabin is equipped with a hairdryer.

Internet

Princess Eleganza offer complimentary wireless internet in the public areas and in the cabins. Depending on the ship’s location, there may be times when the connection is very slow or is disrupted.

Safe

All cabins are equipped with a safe. It is recommended that you place your valuables in the safe when away from the cabin.

Television

There is a television in each cabin on the Princess Eleganza. Television reception depends on the satellite dish and on occasion it may not be possible to receive a signal.

A copy of your prescriptions is vital in case of any health problems. Prepare a list of your medications, including the name, dosage, prescribing doctor and their phone number. Pack sufficient medication for the duration of your tour. Your medication should be kept close at hand in your purse or carry-on bag. It is always good to carry a list of your medications in case they are lost and remember to leave everything in its original container so it can be easily identified. It is also a good idea to bring a copy of your prescription for glasses or contacts.

Each passenger is entitled to take one piece of luggage that does not exceed 160cm (63 inches) or weigh more than 20kg (44 pounds). An extra charge may be imposed to cover porterage handling of any additional luggage. Your Tour/ Cruise Director will advise you of the exact additional charge. Please refer to your specific airline for their individual luggage allowance.

CLIMATE

In general, Europe enjoys a temperate climate, with a maritime climate in western Europe, influenced by the waters that surround this region, and a Mediterranean climate in the south. In eastern Europe, four seasons occur throughout the year, while in southern Europe there are distinct wet and dry seasons. Europe’s climate is also strongly influenced by the Gulf Stream. As one of the world’s strongest ocean currents, the Gulf Stream brings warmth to northwest Europe and is the reason for milder winters in this region. Given the diversity of the climate, layering your clothes is advisable when packing for your holiday.

Electrical Appliances

Electricity is 220-volt. A European plug adaptor is necessary if you plan to bring appliances from home.

Pack a Medical Kit

A small medical kit is recommended for all travellers. Pharmacies in large cities will likely stock most basic medicines and supplies but they may be difficult to access and a script may be required for some medications.

Your medical kit should include:

• A general-purpose antibiotic to cover respiratory, skin and gastrointestinal infections (e.g. azithromycin).
• Your preferred cold and flu medication (e.g. cold and flu tablets, throat lozenges, nasal decongestant).
• Your preferred painkiller (e.g. paracetamol, ibuprofen).
• Medicine for gastrointestinal upsets (e.g. antacids, ‘stoppers’ for diarrhoea and a laxative for constipation).
• Other supplies including elastic plasters, blister pads, thermometer, scissors, tweezers and eye drops for dry eyes.

Valuables And Security

Do not take anything with you that will create emotional or financial hardship if lost or stolen. Carry all documents, money, passport, tickets, etc. with you. Do not carry these important items in your suitcase. You may find a money belt (worn inside clothing) useful while travelling. Never leave hand luggage unattended in hotel lobbies or dining rooms. Avoid exploration on your own of unfamiliar streets or areas. When sightseeing, keep valuables locked in the safe in your room or stateroom.

If you have a food allergy or another condition that needs to be managed on tour, please advise your booking agent as soon as possible, as well as your Tour Director upon arrival, as most suppliers require advance notice to accommodate this. In some cases you might be asked to fill out a form or waiver. All suppliers will endeavour to cater for allergies, but this may not always be possible and cannot be guaranteed.

• In remote destinations, we recommend drinking bottled water when travelling. Always ensure the seal is intact prior to consuming.
• In remote destinations, bottled water should always be used for cleaning your teeth, unless you are specifically advised the tap water is safe for cleaning your teeth. If you are unsure, please ask your Tour Director.
• When visiting countries where you are unsure about general hygiene practice, please take care if buying food from street vendors or in small restaurants away from your hotel, cruise ship or recommended venues.
• Avoid raw fruit and vegetables, dairy products (including ice-cream), undercooked meat and fish from street vendors. It is generally safe to eat cooked meats and vegetables prepared in tourist hotels and tourist area restaurants.
• Fruit that you peel yourself is considered safe.
• You can feel safe eating anything served to you at the tour hotels and while on board your cruise.
• Don’t buy alcohol from street vendors.

Sun Exposure And Dehydration

The weather will be variable on your tour. Drinking plenty of water is important to prevent dehydration. Remember to bring a reusable  water bottle. A hat and a good sunscreen are important for preventing sunburn, even on overcast days.

CLOTHING

Dress code while on tour is casual. For daytime we suggest comfortable clothing that can be layered to accommodate changing weather.

• Comfortable walking footwear
• Breathable windproof/waterproof jacket
• Fleece jacket/vest
• Warm jumper
• Warm hat (beanie)
• Sun smart hat (brimmed)
• Comfortable trousers/shorts,
• T-shirts (short and long sleeve)
• Underwear and socks
• Smart casual outfits for evenings
• Dressier outfit for the Welcome Dinner or optional evening at the theatre
• Shoes for events and restaurants

Other Necessities To Pack

Other necessities are passport, wallet (cash, credit cards, bank cards), money belt, airline tickets/e-ticket confirmation details, Travelmarvel travel bag (to hold extra layers, a water bottle,

If you have special dietary requests (including preferences, such as no fish and shellfish or no red meat), please advise your travel agent or Travelmarvel at the time of booking and reconfirm with the Cruise Director on board upon arrival. Please note that facilities to grant special dietary requests on board are limited and, while the chefs will try to accommodate requests, no guarantees can be made.

For your convenience, all purchases and paid services on board the Princess Eleganza are billed to your shipboard account. Bar prices are displayed in Euros, however the final account can be settled in Croatian Kuna, Euros or British Pounds, at the end of your cruise. Visa and MasterCard credit cards are accepted on board.