S.S. São Rafael

Kindly inform us in advance if you have specific dietary requests (e.g., low-fat, low-calorie, gluten-free, sugar-free, vegetarian, etc.). This information can be provided to us when completing your Passenger Information Form. We have a “Travelling Lite” menu for guests seeking more health-conscious options, as well as light lunches, vegetarian options, and generous buffets that offer something for everyone. We will do our very best to accommodate your needs given the resources available to us.

Select ships offer complimentary Wi-Fi access. Please email us at info@uniworld.com to find out if Wi-Fi is available onboard. Service may be briefly interrupted in remote areas, while sailing, or when moving through locks, and the speed will likely be slower than what you are used to back home.

In our experience, most young children—especially those under 4—are simply not yet old enough to enjoy river cruising. We make no special arrangements for little ones and offer few kid-friendly activities onboard or onshore. Please note: Our Generations program departures include programs and services designed for families traveling with children. Adults accompanying children are responsible for their safety and behavior onboard and onshore.

Guests must be 5 years of age or older. Guests who are less than 18 years of age must be accompanied by a parent or guardian and booked in a cabin with someone who is 21 years of age or older.

For the comfort of all our guests, smoking is only permitted on the sun decks of our ships. Smoking is not permitted on motorcoaches. This policy applies to all forms of smoking materials including vapor e-cigarettes.

We also ask guests to refrain from smoking on shore excursions/tours, especially since many historical sites and other tourist attractions are now smoke-free as well.

Most ships have either a self-serve laundrette (with ironing board) or laundry service for an additional fee. Please contact info@uniworld.com to find out what services your ship offers. No dry cleaning services are available on any ship.