Star Clipper

Star Clippers cannot accommodate infants under six months of age. Children are accepted on board from 6 months old, however, there is no children's club or babysitting available on our ships.

The minimum drinking age for all alcoholic beverages is 21.

Star Clippers maintains a smart casual dress code: Beach or resort-wear on deck during the day and casual during the evening. Deck shoes are the best footwear for daytime. There is one Captain’s dinner on each cruise where people dress up a little more, but there are no black-tie events or formal nights.

Although the construction of the vessel has required the use of modern materials that are fire retardant and fireproof, fire remains a concern. Thank you for respecting the following rules.

• Do not smoke inside the cabins
• Do not throw cigarette butts over board
• Do not light candles or other objects of this type
• It is forbidden to iron clothes in the cabin

International Maritime Law requires a lifeboat drill to take place at the beginning of each cruise. All guests must attend this compulsory and important exercise. During the drill, all ship’s services will be suspended.

Your assigned lifeboat station, the location of life jackets and the signal for lifeboat and fire drills are clearly explained on the emergency card posted on your cabin’s door. Please take a moment to familiarize yourself with the safety instructions it contains. When the alarm is sounded, put on your life jacket according to the instructions given over the public address system. An officer will direct you to your boat station, answer any questions you might have and check that your jacket is properly secured.

Your close attention during this drill is of paramount importance for your safety.

On the last night of your cruise, we suggest you do a full review of your belongings. Check in the safe, under your bed, in the closet and drawers to ensure everything has been packed. Star Clippers cannot be held responsible for items left onboard. 

Medical services are provided by a doctor during long distance crossings and by trained nurses from the Star Clippers’ staff on other cruises . All of the ship’s officers are also able to administer first aid. When the ship conducts coastal navigation, it is always near a hospital on land, and can deal with the possibility of a passenger requiring hospital care. Passengers requiring special medication are advised to take their prescriptions along with them. The nurse only provides very basic medicine, which is sold without prescription.

People who take special prescription medication (insulin for diabetic patients, for example) are requested to provide

a letter from their doctor providing the following information:  Full name of the treating physician  Ailment treated by the prescription medication, daily dosage, the amount needed during the trip  Stipulation that the medication is necessary for the welfare of passengers when travelling abroad

It is also recommended that you carry the medication in their original packaging along with the doctor’s prescription, as this may be requested when clearing customs or immigration. We advise you to keep your medication with you in your hand luggage. Passengers requiring special medical care are encouraged to inform Star Clippers in writing prior to departure. The crew will be informed and will be able to assist where needed. 

It is essential that you observe certain simple safety rules while on board:

• Use ashtrays for cigarette butts and used matches. Please do not throw cigars or cigarettes over board - they can be blown back onto the ship, and could cause a fire. It is forbidden to smoke in your cabin and inside the ship.
• Never run on board the ship, walk carefully, especially if the decks are wet or slippery.
• We ask women to avoid high/ pointed heel shoes as they can damage the teak decks.

IN CASE OF ROUGH SEAS:

• Avoid going out on to the decks
• Hold on to handrails in stairways and corridors
• Doors must be closed in case of heavy seas. Use the handles and never hold a door by its frame as a sudden movement of the ship could cause it to close on your hand.
• Make sure your bags are secure in your cabin and if necessary, call your steward
• Secure any objects in the bathroom and on your dressing table that could fall

Passengers can smoke in designated areas on deck. 

Whether it’s a cocktail party, a dinner or seminar onboard or a special excursion on shore, Star Clippers can take care of your needs.

Star Clippers is the inspired choice.

Whether it’s your honeymoon, a milestone birthday or anniversary, a family reunion, a special club or corporate gathering or other significant event, Star Clippers is the inspired choice. After all, what could be more romantic – or memorable than sailing away on a magnificent tall ship to distant lands! Aboard Star Clippers, celebrations become extraordinary occasions, because we are dedicated to making each moment very special.

Treated with care and attention to detail.

Family reunions, clubs or special interest groups and corporate events are treated with the same care and attention to detail that you would expect from a fine hotel or resort. Be sure to reserve well ahead of your cruise, because you’ll find that we will provide some great ideas and original touches to make your gathering even more rewarding. Whether it’s a cocktail party, a dinner or seminar onboard or a special excursion on shore, Star Clippers can take care of your needs.

Honeymooners can relax in perfect privacy.

There’s a complimentary bottle of champagne, and an assortment of sweet treats, offered to all honeymooners who have proof of their marriage within six months of their sailing date, as well as a special gift and a certificate signed by the Captain. If you are searching for the perfect way to begin your lives together, a Star Clippers honeymoon offers an idyllic combination of adventure and romance in a setting that inspires hearts.

Children are welcome onboard Star Clippers cruises. While there is no structure programme providing supervision and care for young children, they are invited to participate in shipboard activities suited to their ability. Children under the age of 18 must be accompanied by an adult. Children occupying cabins as the third person will be charged the third person rate when availability permits. It is forbidden for unaccompanied children to run or play on the decks, in corridors and stairwells as well as near the pool. 

The information below is a summary of important reminders about the excursions offered on board. Information meetings giving a detailed overview of each trip are organized by the Cruise Director. We recommend that you attend.

Important note: Star Clippers’ liability is limited to the ship itself. Star Clippers may sell tickets for shore excursions or arrange other services for its clients from independent contractors. However, it cannot under any circumstances be held liable for loss, damage, injury or death resulting from services provided on land or any other service provided or offered in addition to the cruise. Star Clippers reserves the right to edit, cancel, or modify the itinerary of each tour programme as necessary. Tour schedules vary depending on time of arrival and departure at ports of call.

Excursion programme: consists of day or half day trips that allow you to discover the main attractions of each portwithin the expected duration of the call. Access to some monuments may be restricted or impossible during national or regional holidays.

Reservation and payment: for excursions may be reserved on board ship on a “first come, first served” basis. No registrations or cancellations will be accepted after the closing date announced on board by the Cruise Director. Excursions are paid for at the end of cruise.

Prices: The price for excursions is subject to change in case of unexpected increase in the cost of providing land services and exchange rate fluctuations.

Cancellations: Excursions may be cancelled without penalty before the closing date announced on board by the Cruise Director. After closing date, a 100% fee will be charged for cancellation made within 24 hours prior to the call. No refunds will be possible for passengers who only participate in a portion of the excursion. Only a limited number of participants allowed: It is possible that the number of participants will be limited on certain excursions in certain ports due to a limited capacity in terms of transportation, guides and logistics. Excursions will not take place unless a minimum number of participants is reached.

Bus Tours: Coaches used for excursions are air-conditioned whenever possible. Star Clippers select the best vehicles available in each port of call. However, their quality can vary considerably from one port to another depending on local standards and availability.

Tour guides: Our representative in each port selects the best local tour guides. You will find knowledgeable tour guides at most destinations. However the quality of the tour guides is likely to be lower in certain ports, simply because tourism there is less developed. All our excursions are led by English-speaking guides. A second language may be used, depending on the number of non-English-speaking passengers. However, in some ports or geographical areas it may be difficult or impossible to have other language than English.

Tips during excursions: This is left to your discretion. However, a small gratuity is a nice way to thank someone for the quality of his or her work.

Dress Code: The dress code for all excursions is casual. In certain countries, or when visiting religious sites, classic, modest clothing may be required. We recommend that you leave your valuables and jewellery on the ship during visits ashore. Jewellery may well attract unwanted attention. Remember to protect yourself from the sun, wear appropriate walking shoes, and carry a bottle of water.

Mealtimes on board: Mealtimes are programmed and adapted according to the hours of port calls, departure and return times from excursions. 

Each cabin is equipped with direct dial telephone so you can make calls to anywhere in the world. Calls are charged to your onboard account. Please note that calls made via satellite are extremely expensive. If a caller wishes to contact you by telephone on board, they should contact the Star Clippers’ office who will forward the call to the ship.

If you want to purchase Internet data on your personal device, open your browser window and the ship’s internet login portal will load. You can receive emails on board our three ships via the Purser.

• Star Clipper: scpax@star-clipper.net
• Star Flyer: sfpax@star-flyer.net
• Royal Clipper: rcpax@royalclipper.net

These emails will be printed and delivered to your cabin for a nominal charge.

In an emergency, contact your travel agency under the phone number provided to you or the Star Clippers’ office at the number listed in your documentation. In case you are unable to reach anyone at that number, Star Clippers has a 24-hour emergency telephone number: +1 305-773-3541. 

For security reasons, it is forbidden to bring alcoholic beverages on board for personal consumption. For your pleasure, the ship offers a wide selection of wines and spirits in the dining room or at the bar. The Maître d’Hôtel, wine waiters and bartenders will guide you in your choice. Bottles of alcohol purchased on land will be taken into safekeeping at the gangway of the ship, stored in a secure area, and returned when you disembark. No alcoholic beverages will be served to minors. We reserve the right to refuse to serve alcohol. Thank you for your understanding.