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About Trailfinders

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Frequently Asked Questions

No, Trailfinders does not have any offices in Australia. We only have offices in England, Wales, Scotland, Northern Ireland and the Republic of Ireland. Click here to see a full list of all our Travel Centres in the UK and Ireland.

If you would like to receive information about our Worldwide Special Offers from the UK by email, please fill out the brief form on our subscription page.

If you have a booking with us you can update the following information online by clicking on the 'My Contact Details icon' in ViewTrail:

Names
Address
Telephone contact numbers
Fax number
Email address

If you do not have a current booking but would like to update the details we hold for you, please contact your local travel centre.

Up to date information regarding employment opportunities and current vacancies can be found on our Careers Page.

The short answer is: Trailfinders is a great alternative to STA Travel, so go with the experts who’ve been doing it longer (and better) than anyone else. At Trailfinders - and our youth-focused brand, TTA by Trailfinders - we’ve been helping travellers plan epic adventures trips for decades. In fact, we were the original backpacker specialists. That experience really matters when you’re planning something as big (and often complicated) as a multi-stop, round-the-world adventure.We’re known for offering:

Expert, first-hand advice – Our travel consultants have actually been there. They don’t just sell trips; they build them based on real experience.

Tailor-made itineraries – No cookie-cutter packages. Whether you want to work abroad, travel solo, or explore with friends, we’ll tailor your trip to you.

Exclusive fares & value – Thanks to our global buying power and airline relationships, we can often access deals you won’t find online.

24/7 support while you travel – Things don’t always go to plan. When they don’t, you’ve got a real team behind you—not just a chatbot or a booking reference.

Award-winning service – We’ve won many industry awards over the years, consistently recognised for outstanding customer service and expertise.

A reputation you can trust – We’ve built a strong, reliable name in travel over decades. When you book with us, you know you’re in safe hands.

For younger travellers (17–24), TTA by Trailfinders is designed specifically with you in mind so if you’re looking for a replacement for STA, don’t just look for "similar". Choose the company that set the standard in the first place and is still leading the way.

Speak to a Travel Expert

We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 99% of the world's countries. As a result the service and advice they offer is second to none.

Our travel centres are currently closed
Our phone lines are open at the following times:-

Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm

For individual opening times please check your local travel centre

Submit an Enquiry

Request a call back from a Travel Expert at a time that suits you


Order a brochure
The Middle East Africa New Zealand and the Pacific South and Central America South East Asia Australia India and Sri Lanka USA Islands of the Caribbean

For inspiration on how to include any of these destinations in your next holiday order your Trailfinders brochure

Your travel plans on the go

Viewtrail phone example
  • View your up-to-date travel plans
  • Book online & manage your account
  • Flight details including baggage & seating
  • Update your contact information
  • Check visa & travel health requirements
  • Access to E-Vouchers
  • Trip Hub
Watch ViewTrail in Action viewtrail
ViewTrail - Your travel plans on the go

Additional Features in the App:

  • 365/24/7 emergency contact quick links
  • Location related features
  • Offline access to your travel plans
Order a Brochure

Our full range of brochures and the latest edition of the Trailfinder magazine are out now - get ahead of the rest and start planning your next escape.

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